Service Executive

3 weeks ago


mumbai, India TalentEdge Recruitment Consultants Full time

We are hiring a “Service Executive” for a leading laboratory solutions Company. Positions are based at  Mumbai, maharastra. Find below more details about these job opportunities: Job title: Service Executive Industry: Biotechnology Job location: Mumbai, maharastra Educational qualification: Diploma in Electronic & Instrumentation, B.E/B.Tech with One year of Experience in related Field. Experience : 4Years to 8Years Job Description: This position will execute to providing product and service information and resolving product and service problem and keep the customer satisfaction at high level. Attending complaint like Breakdowns, Demo, IQOQPQ calibration, validation of Laboratory Instruments like Glassware washer, washer, Incubator, Biosafety cabinets, Freezer, Deep freezer, Furnace etc. To do the installation as per schedule. To ensure correctness of the instruments. To abide with annual maintenance contract. To collect, analyse customer feedback and identify, initiate appropriate actions. Receive the Customer Complaint by phone call, visits, emails etc.   Knowledge/Skills Required:  Problem solving skills and learning attitude. Good communication. Relationship building. Team player & Process oriented.   CTC : Rs. 3.60/lpa to 4.20/lpa


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