Executive Sales Representative

3 weeks ago


tamil nadu, India Mahina Full time
Designation: Sales Representative (In-Store)
Location: Chennai
Job Type: Full time
About us
Mahina is a brand new innovative company that aims to disrupt the menstrual hygiene and incontinence product categories in India. We are on a mission to create a healthier world through sustainable solutions to menstruation and incontinence.
Job Summary:
As a Sales Representative in-store, you will be the face of our company, responsible for engaging with customers, understanding their needs, and providing them with exceptional service. Your primary goal will be to drive sales by effectively promoting and selling our products within the store environment. You will also play a crucial role in maintaining store appearance and ensuring customer satisfaction.
Responsibilities:
Greet customers as they enter the store and assist them in finding products that meet their needs.
Provide product demonstrations and explanations to customers, highlighting features and benefits.
Actively engage with customers to understand their requirements and recommend appropriate products.
Utilize knowledge of products to effectively cross-sell and upsell to customers.
Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
Maintain a clean and organized store environment, including restocking shelves and arranging displays.
Stay up-to-date on product knowledge, pricing, and promotions.
Handle customer inquiries, complaints, and returns professionally and in a timely manner.
Meet or exceed sales targets set by management.
Collaborate with team members to achieve store goals and objectives.
Qualifications:
Any Graduate; additional education in sales or retail management is a plus.
2-3 years experience in sales or customer service, preferably in a retail environment.
Excellent communication skills in Tamil & English .
Strong problem-solving abilities and a customer-focused attitude.
Ability to work well in a team environment as well as independently.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Basic computer skills and familiarity with POS systems.
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