Solution Design Specialist

What you’ll be doing – your accountabilities Pre-Qualification & Qualification • Support deal qualification activity with Sales Specialist and Account Owners for a defined set of products and services within a technology area e.g. Wide Area Networking, LAN or Mobile communications• Understand design brief / tender requirements, including high level business outcomes, to enable creation of a statement of requirements from which to build a solution• Assessment of Product Suitability including identification of core products to meet the requirement and any technical constraints that need to be addressed • Review current customer inventory / specifications to ensure suitable knowledge of customer environment to be accounted for in the solution creation/design/pricing• Identify suitable BT vendors/partners that BT can work with to deliver solutions as and when required• Requesting Deal Registration with vendors to secure preferential pricing and/or termsDevelop Solutions• Engage with BT colleagues and/or customers as appropriate to ensure full understanding of the design briefs• Design High level core solutions for the relevant product towers with ability to produce budgetary pricing to support deal qualification• Ensure understanding of any design principles or financial guardrails to ensure solution compliance within BT• Check Network or Service access availability / coverage to identify how the solution will be delivered and identification of potential challenges• Create a detailed low-level design for suitably qualified opportunities including pricing of all elements• Build solution pricing (to produce pricing capable of customer acceptance) through a mix of the following: inputting deal parameters into appropriate pricing tools, following Salesforce and other online processes, deal registration, submitting front door requests, attending and following relevant governance steps • Ensure the production of technically appropriate and commercially viable proposals using approved products• Ratify designs with external partners / account teams and customers as required• Follow approved governance processes including seeking relevant pricing sign off’s using processes/forms/meetingsPresentation/Deal Closure • Create proposal documentation and/or input to customer presentations for the designed solutions• Produce bid text input for formal bid questions relating to the technology area that you support• Re-work designs/pricing/proposal documentation following customer feedback• Prepare customer order forms and CRF’s including eSigningHandover to Delivery • Prepare for handover into delivery• Assist with order input as required into various BT systemsTechnical Expertise• Maintain expertise in your chosen technology area to keep up to date with technology developments, market movement, regulation and competition  Skills required for the job  • Knowledge of Communications and/or IT Services industry knowledge for networking, IT, mobile communications, Unified Communications or adjacent technologies gained through working in one of these sectors• Ability to lead in collecting, validating, and vetting with customers the deal-specific technical, functional, and non-functional requirements • Strong verbal and written communication skills focused on needs analysis, solution design and positioning, and business justification• Ability to develop/write and present to end customers high quality technical solutions linked to the customers agreed business criteria• Ability to develop non-binding budgetary estimate solution proposals to include costs/work breakdown structures, draft deployment timelines, technical/operational dependencies, draft architectures, outcomes and any related KPIs• Excellent presentation and communication skills, with the ability to convey complex technical concepts to technical and non-technical audiences.• Highly organised strong problem solver• Ability to challenge where required  Desirable • Technical skills gained through Industry Accreditation such as Cisco Certified Network Associate (CCNA), Fortinet Certified Associate (FCA), Juniper Networks Certified Internet Associate (JNCIA), CompTIA Network+ or equivalents• Technical skills gained through a degree level qualification related to IT/ICT/Telecommunications• Appreciation of BT and competitor offerings, emerging technologies, market conditions, industry standards and UK communications related regulations  Qualifications: • Degree in a relevant subject• Postgraduate qualifications preferred. Sales, Marketing, Research and Insight qualifications preferred Experience: 5+ years of experience in a specialist product or technical role or sales engineering, preferably in the communications or IT Services industry • Bachelor’s degree in IT, ICT/Telecommunications, Computer Science, Engineering, or a related field.• Experience in analysing the needs of prospective customers against an existing product set, and providing advice on how solutions can be delivered using those products• Experience working with one or more industry partners and/or vendors within the telecommunications and IT sectorsKey Decisions • Leads on building solution designs and making product choices from the available portfolio to meet customer needs• Manages own priorities across simultaneous customer opportunities working with multiple stakeholders• Inputs into customer opportunity qualification, technology decisions and vendor choices• Inputs into process improvement discussions as and when required Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.