
Store Manager
1 week ago
A perfume store manager is responsible for overseeing daily operations, driving sales, ensuring excellent customer service, leading the team, and maintaining store standards and profitability.
Key Responsibilities
- Lead and inspire the store team to consistently achieve sales targets.
- Deliver personalized customer service and build strong client relationships for repeat business.
- Oversee inventory control, supplier coordination, and maintain optimal stock levels.
- Implement visual merchandising standards, ensuring displays align with the brand image.
- Train, mentor, and evaluate store staff, setting performance goals and facilitating development.
- Develop and execute marketing and promotional strategies to boost traffic and sales.
- Analyze sales data and create actionable plans to meet performance targets.
- Handle customer inquiries, complaints, and ensure a positive shopping experience.
- Monitor budgets and expenses; ensure compliance with health, safety, and company policies.
- Report on buying trends, customer preferences, and profits to senior management.
Essential Skills and Qualifications
- Strong leadership and communication skills; ability to motivate teams.
- Analytical understanding of retail KPIs and performance metrics.
- Background in retail management, preferably within luxury or high-end sectors.
- Customer focus and ability to build lasting relationships.
- Visual merchandising expertise and keen commercial acumen.
- Degree in business, management, or relevant field is frequently required.
- Passion for the fragrance and luxury retail industry.
Typical Alternate Job Titles
- Fragrance Boutique Manager
- Perfume Shop Operations Coordinator
- Perfume Retail Manager
- Scent Shop Supervisor
A perfume store manager plays a vital role in shaping customer experience and driving the commercial success of the store.
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