Travel Executive

2 days ago


Surat, India RISHI JOBS Full time

Profile: Travel Executive Experience:  1-2 years Salary Range : Upto  15k-30k Job Overview: We are looking for a Travel Executive to manage travel requirements for business or holidays and provide tourism-related services and package tours on behalf of our suppliers. Knowledge of GDS/Amadeus is mandatory. The goal is to keep clients satisfied and loyal for future services. Requirements and Skills: Fluent in English with good communication skills Ability to interact and negotiate effectively Strong coordination and sales skills Proven experience in the travel industry with knowledge of travel norms, ticketing, and reservation Sound knowledge of domestic/international travel trends Knowledge of packages, ticketing, and GDS (Amadeus and Galileo) Good knowledge of MS Word and Excel Effective time-management skills Willingness to work in shifts Experience in outbound calls and follow-up Responsibilities: Plan and sell transportation, accommodations, insurance, and other travel services Cooperate with clients to determine their needs and advise on appropriate destinations, modes of transportation, travel dates, costs, and accommodations Deal with travel problems, complaints, or refunds Enter data into software and maintain client files Meet profit and sales targets and provide after-sales services Make new reservations and changes on Amadeus, quote correct fares, issue/re-issue tickets, and process refunds Respond to customer queries via telephone, email, fax, web chat, and social media Maintain and generate reports as required Sell, up-sell, and cross-sell products and services Complete fraud prevention checks Receive inbound calls and provide required information



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