Senior Business Analyst

4 weeks ago


Chennai, India PlanetLink Solutions Full time

Role: ServiceNow Business Analyst

Location : Hybrid Chennai

Exp: 5+ years

Contractual Position


  • At least 5+ years of experience working as Functional / Business Analyst in one of the ITSM, ITBM, ITAM, ITOM, HR, GRC modules/tools.
  • Should have good understanding and should be up to date on Servicenow latest releases, features and issues.
  • Should be always align to the best practices and thrive towards innovative solution.
  • Should have niche understanding of the ITIL processes and should be able to relate with the stakeholder requirements.
  • Should have a good understanding of Agile Methodologies.
  • Should have a good understanding of SAFe Practices.
  • Should have good hands-on experience in Requirement Elicitation Techniques, UML and documentation.
  • Should have good experience in cross domain communication, conducting JAD and effectively stakeholder management.
  • Should have hands on experience in Sprint Planning, Tracking, grooming and prioritizing the backlog items.


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