Senior business analyst

2 weeks ago


Chennai, India PlanetLink Solutions Full time

Role: Service Now Business Analyst Location : Hybrid Chennai Exp: 5+ years Contractual Position At least 5+ years of experience working as Functional / Business Analyst in one of the ITSM, ITBM, ITAM, ITOM, HR, GRC modules/tools. Should have good understanding and should be up to date on Servicenow latest releases, features and issues. Should be always align to the best practices and thrive towards innovative solution. Should have niche understanding of the ITIL processes and should be able to relate with the stakeholder requirements. Should have a good understanding of Agile Methodologies. Should have a good understanding of SAFe Practices. Should have good hands-on experience in Requirement Elicitation Techniques, UML and documentation. Should have good experience in cross domain communication, conducting JAD and effectively stakeholder management. Should have hands on experience in Sprint Planning, Tracking, grooming and prioritizing the backlog items.



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