Saas Implementation Or Integration Manager

4 weeks ago

Bangalore City, India 91HR Full time
Job Location: Bangalore (Remote)Job Shift: U.S. Shift (06:30 PM IST to 03:30 AM IST)YouAre passionate about technology, wake up every morning to experiment, learn and develop new solutionsYou Will-

Customizing Salesforce or Microsoft Dynamics. Experience in integrating these systems with otherapplications like QuickBooks, NetSuite, Business Central, F&O and more platforms-

Build integrated solutions between various applications, data-warehousing and other data intensiveapplications-

Use the latest trends on building SaaS applications using multi-tenancy, scalability large data volumes / Big Data and more-

Develop and expand our portfolio to support most popular Cloud apps (200+)-

Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.Skills and Qualifications:-

Experience in customizing Salesforce or Microsoft Dynamics. Experience in integrating these systemswith other applications like QuickBooks, NetSuite, Business Central, F&O and more-

6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects-

Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.-

Team Management experienceRoles & Responsibilities:-

Manage, Coach and mentor Implementation team-

Accountable for customer satisfaction during and post-implementation.-

Ensure excellent usage of the product capabilities before handing over to the Support team.-

Review all Implementation project plans, identify and mitigate the risks and work with the projectmanagers/Leads to manage them closely for successful Go Lives.-

Monitor project progress throughout the project life cycle, communicate project status effectively tosenior management through reports, presentations, and individual meetings.-

Build and provide direction to project teams, create and foster communication among team members.-

Manage Kick- off Meetings-

Responsible for efficient and appropriate resource allocation.-

Ensure that the team has all required competencies and is well trained.-

Understandsthe challenges faced by the team and help them succeed-

Capture and manage projectrisks and issues and associated mitigation strategies-

Utilize analytical skills to make critical decisions and recommendations to solve project-relatedproblems-

Setsthe implementation strategy considering timelines, impacts, and risk-

Helps address implementation road blocks, remove obstacles or other constraints-

Provide high-level guidance and recommendation to client about implementation and integrationprocedures to add the greatest value for the client-

Provide an escalation point for issue that may arise throughout the implementation period-

Formulates proposals for new systems, procedures and/ or processes-

Acts as a liaison with subsidiary management and staff to resolve issues as needed

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