Assistant Manager Operations

2 weeks ago


Pune, India Live Connections Full time

Role will require an individual who has a previous and demonstrated ability of success in

# Proven people management skills

# Service delivery

Responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.

Require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.

Ability to motivate, instill accountability and achieve results.

Monitoring the effectiveness of a team of Process Associates.

Should have been in a Assistant manager /Team leader role, on papers for at least 18 months

Exposure to handling 15-20 FTEs

International non voice background. (Insurance Process Only)



  • Pune, India Manager Full time

    The purpose of the Leaning & Development advisor role is to effectively coordinate learning interventions and facilitate L&D programmes within Mazars to ensure a great learning experience and compliance with the planning, delivery and evaluation of Learning & Development interventions. This role will also require hands on delivery of training as required for...


  • Pune, India Live Connections Full time

    Role will require an individual who has a previous and demonstrated ability of success in#Proven people management skills#Service deliveryResponsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.Require the ability to cultivate a team environment that provides...


  • Pune, India Live Connections Full time

    Role will require an individual who has a previous and demonstrated ability of success in # Proven people management skills # Service delivery Responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.Require the ability to cultivate a team environment that...


  • Pune, India IGT Solutions Full time

    JD: Assistant Manager-OperationsAs an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...


  • Pune, India IGT Solutions Full time

    JD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...


  • pune, India IGT Solutions Full time

    JD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...


  • Pune, India IGT Solutions Full time

    JD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...


  • Pune, India IGT Solutions Full time

    JD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...

  • Assistant Manager

    2 weeks ago


    Pune, India WNS Global Services Full time

    Job DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...

  • Assistant Manager

    2 weeks ago


    Pune, India WNS Global Services Full time

    Job DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...

  • Assistant Manager

    1 week ago


    pune, India WNS Global Services Full time

    Job DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...

  • Assistant Manager

    1 week ago


    Pune, India WNS Global Services Full time

    Job DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...

  • Operations Assistant

    3 months ago


    Pune, India VARAD AUTOMATION AND ROBOTICS PVT LTD Full time

    Preparing reports, spreadsheets, briefing notes and correspondence materials. - Managing calendars and diaries and screening phone calls on behalf of senior executives. - Taking notes and transcribing recordings of letters and meetings. - Distributing and archiving confidential files and documents. - Liaising with staff and managers about operational...

  • Operations Assistant

    4 months ago


    Pune, Maharashtra, India A2Z marketing Agency Full time

    **Job Title: Manager Assistant** **Job Summary**: **Salary: - 12,000 - 14,000 per month** **Location: Location: Work from Office ( Thergaon, Pune)** *** **Responsibilities**: - **Operational Support**: - Assist the manager in overseeing daily operations, ensuring efficiency and adherence to organizational policies. - Monitor and optimize workflow...

  • Operations Assistant

    3 months ago


    Balewadi, Pune, Maharashtra, India Icestasy Projects Private Limited Full time

    We are hiring an Operations Assistant to support our team. Responsibilities include cold room management, biker coordination, ice cream handling, invoice filing, payment collection, and bank slip filling. - Assist in cold room and inventory management. - Coordinate biker deliveries and handle ice cream inventory. - Organize and file invoice copies...

  • Assistant Manager

    3 days ago


    pune, India IGT Solutions Full time

    Position Summary:The Assistant Manager – Operations will oversee and manage the day-to-day operations of our BPO team, ensuring that performance metrics are met and customer satisfaction is optimized. The ideal candidate will have a strong background in travel operations, preferably with experience in Online Travel Agencies (OTAs), and a proven track...

  • Assistant Manager

    2 months ago


    Pune, India IGT Solutions Full time

    Position Summary:The Assistant Manager – Operations will oversee and manage the day-to-day operations of our BPO team, ensuring that performance metrics are met and customer satisfaction is optimized. The ideal candidate will have a strong background in travel operations, preferably with experience in Online Travel Agencies (OTAs), and a proven track...


  • Pune, India TC Enterprises Full time

    We are searching for an organized self-starter to be our new operating assistant. We TC Enterprises working field of electronics with most in têxtile and retails, the operating assistant's responsibilities include reporting directly to the manager and fulfilling the Manager's duties in their absence. You should also be well-versed in internal operations,...


  • Aundh, Pune, Maharashtra, India Kratee Shopping Solution Private Limited Full time

    Are you a proactive and versatile professional seeking an exciting opportunity to contribute to a dynamic media company? We're looking for an Admin and Operations Assistant to join our team in Pune! As an integral member of our organization, you'll play a crucial role in ensuring the smooth operation of our offices and supporting various administrative...

  • Assistant Manager

    1 month ago


    Pune, India WNS Global Services Full time

    Job DescriptionJob Description:Total Experience of more than 5 yearsHandled a team of 15 to 20 members (Direct Reportee's)Should have experience managing Contact Center OperationsEnsure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your Manager with recruitment and the daily running of the...