Assistant Manager Operations
2 weeks ago
Role will require an individual who has a previous and demonstrated ability of success in
# Proven people management skills
# Service delivery
Responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.
Require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.
Ability to motivate, instill accountability and achieve results.
Monitoring the effectiveness of a team of Process Associates.
Should have been in a Assistant manager /Team leader role, on papers for at least 18 months
Exposure to handling 15-20 FTEs
International non voice background. (Insurance Process Only)
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Pune, India Manager Full timeThe purpose of the Leaning & Development advisor role is to effectively coordinate learning interventions and facilitate L&D programmes within Mazars to ensure a great learning experience and compliance with the planning, delivery and evaluation of Learning & Development interventions. This role will also require hands on delivery of training as required for...
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Assistant Manager Operations
2 weeks ago
Pune, India Live Connections Full timeRole will require an individual who has a previous and demonstrated ability of success in#Proven people management skills#Service deliveryResponsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.Require the ability to cultivate a team environment that provides...
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Assistant Manager Operations
2 weeks ago
Pune, India Live Connections Full timeRole will require an individual who has a previous and demonstrated ability of success in # Proven people management skills # Service delivery Responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools.Require the ability to cultivate a team environment that...
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Assistant Operations Manager
2 weeks ago
Pune, India IGT Solutions Full timeJD: Assistant Manager-OperationsAs an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...
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Assistant Operations Manager
2 weeks ago
Pune, India IGT Solutions Full timeJD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...
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Assistant Operations Manager
3 days ago
pune, India IGT Solutions Full timeJD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...
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Assistant Operations Manager
2 weeks ago
Pune, India IGT Solutions Full timeJD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...
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Assistant Operations Manager
2 weeks ago
Pune, India IGT Solutions Full timeJD: Assistant Manager-Operations As an Assistant Manager you will lead and coach the Team Leads, SMEs on process knowledge and team management in delivering exceptional customer service on voice and e-channels support (email, chat, social-media) while successfully promoting IGT Solutions. You possess proven customer service and contact center operations...
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Assistant Manager
2 weeks ago
Pune, India WNS Global Services Full timeJob DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...
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Assistant Manager
2 weeks ago
Pune, India WNS Global Services Full timeJob DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...
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Assistant Manager
1 week ago
pune, India WNS Global Services Full timeJob DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...
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Assistant Manager
1 week ago
Pune, India WNS Global Services Full timeJob DescriptionThe Assistant Manager is responsible for performing risk assessments, testing of controls, reporting deficiencies. The scope of work includes · Perform process walkthrough / Gap analysis · Update narratives · Test internal controls · Report on effectiveness of internal controls · Remediate identified deficiencies Operations · Develop...
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Operations Assistant
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Operations Assistant
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Operations Assistant
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Balewadi, Pune, Maharashtra, India Icestasy Projects Private Limited Full timeWe are hiring an Operations Assistant to support our team. Responsibilities include cold room management, biker coordination, ice cream handling, invoice filing, payment collection, and bank slip filling. - Assist in cold room and inventory management. - Coordinate biker deliveries and handle ice cream inventory. - Organize and file invoice copies...
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Assistant Manager
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Pune, India IGT Solutions Full timePosition Summary:The Assistant Manager – Operations will oversee and manage the day-to-day operations of our BPO team, ensuring that performance metrics are met and customer satisfaction is optimized. The ideal candidate will have a strong background in travel operations, preferably with experience in Online Travel Agencies (OTAs), and a proven track...
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Freshers Required Operating Assistant
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Admin & Operations Assistant
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Assistant Manager
1 month ago
Pune, India WNS Global Services Full timeJob DescriptionJob Description:Total Experience of more than 5 yearsHandled a team of 15 to 20 members (Direct Reportee's)Should have experience managing Contact Center OperationsEnsure the department resource is used appropriately to manage daily workloads and hit service targets, supporting your Manager with recruitment and the daily running of the...