Backup & Storage Engineer - L2 & L3

3 weeks ago


Mumbai, Maharashtra, India ITC Infotech Full time

Backup & Storage Engineer - L2 & L3

Location : Mumbai

Mode: Hybrid

Job Summary: L2

We are seeking a highly capable and experienced L2 Backup and Storage Engineer to manage the integrity and efficiency of enterprise data protection systems. This role involves proactive troubleshooting, root cause analysis, and optimization of backup and storage environments using leading technologies like Commvault, NAS/SAN, RAID, NFS, and Active Directory.

Key Responsibilities:

Manage and resolve escalated issues in backup operations, especially using Commvault Conduct regular performance assessments of NAS/SAN environments Validate, reconfigure, and troubleshoot RAID arrays and storage failures Diagnose issues with NFS mounts, permissions, and connectivity Administer and audit Active Directory entries relevant to backup and access policies Develop and maintain backup schedules, storage policies, and DR documentation Support restoration and recovery procedures during high-priority incidents Collaborate with L1 analysts, assist with training, and ensure knowledge

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