Non Voice BPO
21 hours ago
Company Overview Wings Global Services is a trailblazer in engineering innovation and automation excellence, providing comprehensive solutions across diverse industries such as oil & gas, manufacturing, IT, and modern infrastructure. We are located in Mumbai and our team is comprised of talented professionals focused on propelling operational efficiency and sustainable progress. Learn more at . Job Overview We are seeking a Junior Non Voice BPO Chat and Email Process Specialist to join our team. This full-time position is based in Mumbai, including suburban and surrounding areas like Navi Mumbai, Airoli, Thane, Andheri, and Malad. Candidates should have 1 to 3 years of work experience and be comfortable working in a dynamic, technology-driven environment. Qualifications and Skills Email Support (Mandatory skill): Demonstrated expertise in managing professional email communications efficiently and effectively, ensuring customer satisfaction. Live Chat Support (Mandatory skill): Proficiency in delivering exceptional live chat support, addressing customer queries in real-time with high accuracy. Written Communication (Mandatory skill): Excellent written communication skills adept in crafting clear and concise responses suitable for diverse audiences. Complaint Resolution: Adept at identifying issues, understanding the customer perspective, and resolving complaints promptly while maintaining composure. Data Entry: Accurate data entry skills to maintain and update system records, ensuring data integrity and accessibility for informed decision-making. Workflow Management: Competent in managing workflows efficiently, prioritizing tasks to meet deadlines in a structured BPO environment. Problem Solving: Strong problem-solving abilities, capable of identifying issues quickly and offering viable solutions that align with company policies. Active Listening: Excellent active listening skills, essential for understanding client needs and delivering suitable support and resolutions. Roles and Responsibilities Handle non-voice communication channels including email and chat support, ensuring timely and accurate responses to client queries. Work collaboratively with team members to efficiently resolve customer issues while adhering to company protocols and service standards. Implement effective complaint resolution processes to enhance customer satisfaction and optimize their service experience. Manage data entry tasks, updating and maintaining accurate records in business systems to support operational processes. Facilitate efficient workflow management, ensuring that all inquiries and support tasks are processed in a timely manner. Engage in proactive problem-solving, suggesting enhancements to existing support strategies to improve service delivery efficiency. Offer empathetic and effective communication, ensuring customers feel heard and valued, establishing a positive experience with our services. Participate in continuous learning initiatives to stay current with industry best practices and contribute innovative ideas to the team.
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Non Voice BPO
1 week ago
Mumbai, Maharashtra, India Wings Global Services Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany OverviewWings Global Services is a trailblazer in engineering innovation and automation excellence, providing comprehensive solutions across diverse industries such as oil & gas, manufacturing, IT, and modern infrastructure. We are located in Mumbai and our team is comprised of talented professionals focused on propelling operational efficiency and...
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Customer Service Non Voice Process
2 weeks ago
Mumbai, India MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Shifting Schedule **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service customer service analyst Chat Process Chat Support Customer service advisor Customer Service...
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International BPO Voice Process
3 days ago
mumbai, India Astrid the job consultant Full timeInternational BPOImmediate Joining24/7 Customer Service Process/ Collections ProcessShift Time - Rotational ShiftsWeek Off - 5 days working 2 days' week off (Rotational)Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can applyLocation: Malad/Bhayendar/ Thane/ VikhroliJob Types: Full-time, PermanentSalary: ₹20, ₹51,000.00...
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Bpo Non Voice
1 week ago
Mumbai, India Wehire Talent Solutions Full timeHiring for non voice process Back office Qualification - Graduate + 1 year of exp Salary - 18kInhand Languages known:. English + Hindi Work from office Note-Should know advance excel Location - Andheri Immediate joining For further details contact saloni shah +91-XXXXXXXXXX **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 -...
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International Non Voice
2 days ago
Mumbai, Maharashtra, India HR POWER PAK Full time**Job Title**: International Non-Voice Process Executive Experience: 0- 2 years Note: It is a night shift. 6pm - 3am **Job Summary**: **Key Responsibilities**: - Process data entry and documentation. - Ensure timely resolution of issues. - Maintain customer satisfaction and service standards. **Skills & Qualifications**: - **Education**: High school...
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Non Voice Process
2 weeks ago
Airoli, Navi Mumbai, Maharashtra, India Careerism Consultant Full time_**Hiring for Non voice process.**_ - **Immediate joining !!**_ **Note**: - Fluency in English is must. - No Freshers. **Requirements**: - Excellent communication skills. - HSC + 6 months of international BPO voice experience. (no domestic experience can be consider) - Location is Airoli, Navi Mumbai. - Salary is upto 25k inhand. - 24x7 rotational shifts...
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Non Voice Process
2 days ago
Navi Mumbai, India Secure Sourcing Full timeHiring for 200 Non Voice Process Jobs in Vashi, Navi Mumbai,Thane,Ghansoli, Navi Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Good Communication,Basic Computers etc. Experience 0 - 1 Years No. of Openings 200 Education Higher Secondary Role Non Voice Process Industry Type Call Centre / BPO / KPO / ITES...
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Non Voice Process
23 hours ago
Navi Mumbai, India Secure Sourcing Full timeHiring for 200 Non Voice Process Jobs in Vashi, Navi Mumbai,Thane,Ghansoli, Navi Mumbai, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Good Communication,Basic Computers etc. Experience 0 - 1 Years No. of Openings 200 Education Higher Secondary Role Non Voice Process Industry Type Call Centre / BPO / KPO / ITES...
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International Bpo Voice Process
2 weeks ago
Malad, Mumbai, Maharashtra, India Astrid the job consultant Full timeInternational BPO Immediate Joining 24/7 Customer Service Process/ Collections Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Location: Malad/Bhayendar/ Thane/ Vikhroli **Job Types**: Full-time,...
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Non Voice Process
3 days ago
Malad, Mumbai, Maharashtra, India Jobegy Full timeProfile Non-Voice Required Qualification - Graduate Mandatory Job Experience (duration) 1- 3 Years Desired Experience (domain) Insurance **Work Location Mumbai (Malad)** **Must have all the document experince letter is mandatory / UAN CHECK** **NO Absconded.** Role Associate (BPO-1/2) salary 5.5 LPA Required Skillset Details Domain related - Relevant...
