Zoho Solution Expert/Business Analyst

1 month ago

gurugram, India Dotsquares Technologies Full time

Job Description :

We are looking for a Zoho Solution Expert who will be responsible for designing and implementing solutions using Zoho products and services to meet the business needs and challenges of our clients. You will work closely with our sales, delivery, and technical teams to ensure the feasibility, quality, and profitability of the solutions. You will also provide technical guidance and expertise to the clients and internal teams on Zoho products and services.

As a Zoho Solution Architect, you must have a strong knowledge of Zoho products and services, such as Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho Analytics, etc.

- Design and implement solutions using Zoho products and services to meet the business needs and challenges of our clients

- Minimum 5 + years of experience in Zoho presales, business analysis, or solution design

- Solid understanding of Zoho products and services such as Zoho CRM Platform (Zoho CRM Zoho Desk Zoho Campaigns Zoho Analytics), etc.

- Provide technical guidance and expertise to the clients and internal teams on Zoho products and services

- Analyze the customer's business requirements and challenges, and propose solutions using Zoho products and services

- Experience in creating proposals demos presentations workshops webinars etc.


- Using tools such as MS Office PowerPoint Word Excel Visio etc.

- Prepare proposals, quotes, contracts, and invoices for the solutions

- Conduct demos, presentations, workshops, and webinars to showcase the solutions to the customers

- Work closely with our sales, delivery, and technical teams to ensure the feasibility, quality, and profitability of the solutions

- Provide technical guidance and expertise to the customers and internal teams on Zoho products and services

- Monitor and evaluate the performance and impact of the solutions

- Manage changes and enhancements requests from the customers

- Stay updated on the latest trends, technologies, and best practices in Zoho domains

- Experience in working with agile development methodologies such as Scrum or Kanban

(ref:hirist.tech)

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