ITSM ServiceNow Developer

2 weeks ago


bangalore, India AvanteNow Full time
Job Title: ITSM ServiceNow Developer (CIS Certified)
Experience Required: 3+ Years
Location: Hyderabad, Pune, Chennai, Bengaluru
Job Description:
We are seeking a skilled and certified ITSM ServiceNow Developer with 3-4 years of hands-on experience to join our IT team. The ideal candidate will have a strong background in ServiceNow development, customization, and integration, with a focus on IT Service Management (ITSM). The candidate must be CIS (Certified Implementation Specialist) certified and have a proven track record of successful ServiceNow implementations.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field.
3-4 years of experience in ServiceNow development and administration.
CIS (Certified Implementation Specialist) certification in ServiceNow.
Proficiency in JavaScript, HTML, CSS, and other web development technologies.
Experience with ServiceNow modules like Incident Management, Problem Management, Change Management, Asset Management, and CMDB.
Strong understanding of ITIL framework and ITSM processes.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Strong communication and interpersonal skills.
Preferred Qualifications:
Additional ServiceNow certifications (e.g., Certified Application Developer, Certified System Administrator).
Experience with ServiceNow integration tools such as REST, SOAP, and JDBC.
Knowledge of Agile and Scrum methodologies.
Key Responsibilities:
Develop, configure, and implement ServiceNow solutions for IT Service Management (ITSM).
Customize ServiceNow applications and facilitate the rollout of new applications and modules.
Design and implement workflows, forms, scripts, and automated tasks.
Integrate ServiceNow with other enterprise systems using APIs and integration tools.
Collaborate with stakeholders to gather and analyze requirements, providing technical expertise and guidance.
Ensure adherence to best practices in code development, testing, and deployment.
Troubleshoot and resolve technical issues related to ServiceNow applications.
Conduct user training and create technical documentation as needed.
Stay updated with the latest ServiceNow features and industry trends to continuously improve service delivery.
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