Site Reliability Engineer

3 weeks ago

Pune, India HCLSoftware Full time

The Role:

HCL BigFix is looking for a Site Reliability Engineer to work on infrastructure for a new product that will help keep our customers’ end points secure. You will be a part of a team that leverages modern technological solutions to drive growth and efficiency. Your daily responsibilities will be centered on HCL BigFix’s cloud infrastructure, with daily tasks related to improving scalability, reliability, and observability.

The ideal candidate will have a strong background in software engineering and system administration, with a proficiency in modern infrastructure tools (e.g., Kubernetes, Docker, AWS/GCP/Azure), with a passion for designing, implementing, and maintaining reliable and

scalable systems. On-call duties are involved in this role.

What You Do ?

  • Collaborate with development and operations teams to design, implement, and maintain scalable and reliable infrastructure solutions.
  • Implement and manage monitoring, alerting, and logging systems to ensure proactive identification and resolution of issues.
  • Work on the automation of infrastructure provisioning.
  • Perform regular system and application performance analysis, tuning, and capacity planning.
  • Ensure cost efficiency and efficacy of complex, multi-cloud product and tackle ongoing cost minimization efforts.
  • Ensure the availability of new and existing developer tools.
  • Drive the migration of large-scale, distributed diagnostics applications towards cloud-native microservices.
  • Analyze and plan for capacity management and lead infrastructure change management for cloud-based services.
  • Work with SWE counterparts to identify and mitigate production issues.
  • Document and implement failover/disaster recovery plans.
  • Participate in code reviews and contribute to technical architecture documents.
  • Participate in team on-call rotations.


What You Bring:

  • BS in Computer Science or related technical field or proof of exceptional skills in related fields with practical software engineering experience.
  • Expert knowledge of cloud operating system internals, filesystems, disk/storage technologies, and storage protocols, and networking stack.
  • Experience leading troubleshooting and full-cycle incident response, including mitigation, correction, and prevention.
  • 3+ years of managing services in distributed systems.
  • 3+ years of experience with common containerization tools, such as Kubernetes or Docker.
  • Expert knowledge of at least one higher-level language such as Python or Go.
  • Expert knowledge of CI/CD tools, Jenkins or GitHub Actions.


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