Travel Consultant

13 hours ago

Noida, India Travsetgo Full time

A
travel sales consultant
assists clients in planning, customizing, and booking personalized travel experiences by offering expertise on destinations, accommodations, and transportation while ensuring customer satisfaction and meeting sales targets. Key responsibilities include consulting with clients, researching travel options, managing bookings for flights, hotels, and tours, and staying current on travel trends to build strong client relationships and provide seamless travel arrangements.

Responsibilities:-

  • Client Consultation:
    Meet with clients to understand their travel needs, preferences, and budget.
  • Itinerary Planning:
    Design customized travel packages and itineraries based on client requirements.
  • Booking & Reservations:
    Handle reservations for flights, hotels, car rentals, tours, and other travel services.
  • Destination Expertise:
    Provide expert advice on destinations, including local customs, culture, attractions, and activities.
  • Documentation Assistance:
    Help clients with necessary travel documentation, such as visas and passports.
  • Sales & Upselling:
    Meet or exceed sales targets by promoting travel services and upselling additional products like travel insurance.
  • Customer Service:
    Address client inquiries, resolve issues, and ensure customer satisfaction before, during, and after their trip.
  • Relationship Building:
    Foster long-term relationships with clients to encourage repeat business and referrals.
  • Industry Knowledge:
    Stay updated on travel trends, destinations, and industry regulations to provide accurate and informed recommendations.

Key Skills & Qualifications:-

  • Excellent communication and customer service skills.
  • Strong knowledge of travel destinations and booking processes.
  • Proficiency in travel booking software and CRM systems.
  • Ability to manage a sales pipeline and meet targets.
  • A high school diploma or equivalent is typical, though degrees in travel and tourism can be beneficial

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