SR Manager

5 days ago

Mumbai, India Michael Page Full time

Work with one of the leading law firms in India Lead the CRM adoption and drive transformation in the organisation About Our Client The organization is a large and prestigious law firm known for its professional services in the legal sector. Serving clients nationwide, the company takes pride in its diverse workforce and commitment to excellence. Job Description Design and implement comprehensive CRM strategies to enhance business development. Coordinate with various teams to ensure customer satisfaction and engagement. Analyse CRM data to improve marketing effectiveness. Develop and maintain relationships with key clients. Identify opportunities for business growth and expansion. Prepare reports on sales and marketing metrics. Assist in planning and executing promotional events or campaigns. Ensure adherence to law firm standards and regulations. The Successful Applicant A successful 'SR Manager - CRM - BD' should have: A degree in Business Administration, Marketing, or related field. Knowledge of CRM systems and practices. Excellent communication and leadership skills. Strong understanding of business development strategies. Ability to work in a fast-paced, professional services environment.

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