Product Manager

The Role
Responsible for ensuring value and viability of product investments. Discovering, validating, and delivering product solutions that provide value to our customers and our business.

Key Responsibilities

• A Product Manager, will focus on:
• Determining the product objectives and outcomes that will drive our business forward.
• Understanding the needs of our customers from both a qualitative & quantitative perspective.
• Discovering the solutions that will deliver the most customer and business value.

Key Areas Of Focus
Build a deep knowledge of Treasury users and customers, including:

• Customer needs (understanding their jobs to be done, pain points, existing challenges across all Treasury roles)
• Become certified to perform day-in-the-life of analysis with customers
• Customer feedback (reviewing ideas, conducting interviews, validating solutions)

Build a deep knowledge of data to drive innovation, including:

• User analytics (measuring system activity, deriving insights on user behavior)
• Sales analytics (understanding loss reasons, RPF analysis, market demand, product gaps)
• Support analytics (identify areas where most questions are raised, instability or issues)

Building a Deep Knowledge Of The Business, Including

• Stakeholder management (product's relationship with Product lead, ELT, sales, product marketing)
• Vision, strategy, and objectives and turning those into actionable initiatives

Building a Deep Knowledge Of The Market, Including

• Trends in technology, competitor solutions, customer expectations, and potential partnerships
• Market regulatory updates and treasury accounting standard changes
• Get involved in market consortiums, be an active speaker on webinars, podcasts, conferences

How this will help to solve the challenges we currently face:
It is critical that we understand the needs of our customers and have clear business objectives that help us reach the goals of our business. ION Treasury value stems from our product portfolio. It is critical that our solutions drive innovation that enables digital transformation, automation, are mission critical, and address the needs of treasury teams and the broader Office of the CFO.

ION Treasury Product managers play a crucial role in ensuring the right product investments are prioritized and executed to address the most critical needs of customers. Success is measure through customer adoption as customers realize value from the solutions the Product Managers deliver.

Your Skills, Experience, And Qualifications

• Preferred skills:
• Knowledge of Treasury management acquired through minimum experience of four years in treasury operations, financial planning & analysis, treasury technology, or treasury consulting.
• Prior experience in product management, specifically with financial software.
• Relevant degree qualification in numerate subject e.g. mathematics, physics, engineering, quantitative economics/finance.
• Other skills:
• Curious and entrepreneurial
• Confident and bold person.
• Always positive and optimistic who believe in what we do.
• Fluent in English; any other language is an advantage.
• Excellent written and oral communications; poise when speaking with clients
• Client relationship management skills.
• Intercultural awareness.

About Us
We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

• Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure.

ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,

Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.