Senior Salesforce Administrator

Company Description

Welcome to Lean IT Inc., where we proudly stand at the forefront of technological innovation. As an official Salesforce Ridge Partner, we are dedicated to providing industry-leading cloud solutions and expert consultations for optimal Salesforce platform utilization. Our core focus includes designing customizable solutions, implementing API integrations, and contributing to the AppExchange platform with custom applications. We specialize in Data Visualization, Big Data Implementation, Data Migration, and Data Modernization, transforming data into actionable insights. Our skilled and certified professionals drive our success story forward, continuously upskilling to adhere to best practices. Lean IT Inc. is also a proud member of Pledge 1%, committing to corporate social responsibility and philanthropy.

Role Description

This is a contract role for a Senior Salesforce Administrator. The position is hybrid, primarily located in Bengaluru with some remote work opportunities. The Senior Salesforce Administrator will be responsible for managing Salesforce.com administration tasks, creating and maintaining validation rules, developing dashboards and reports, and performing data analysis. The role requires effective communication and collaboration with cross-functional teams.

Job Title: Senior Salesforce Administrator

No of Years: 5+ exp

Location: Bangalore

Mode: Hybrid (2 days wfo)

Notice Period: Immediate

Hire Mode: Contract

Job Summary:

We are seeking an experienced and proactive Salesforce Administrator to manage and enhance our Salesforce environment. The ideal candidate will be responsible for configuration, maintenance, and ongoing support of the Salesforce platform, ensuring optimal performance and usability for internal users.

Key Responsibilities:

• Serve as the primary point of contact for all Salesforce administration tasks.
• Perform user management (create/delete users, roles, profiles, permission sets).
• Configure and maintain custom objects , fields, workflows, validation rules, page layouts, record types, and reports/dashboards.
• Implement and manage process automation (Flows, Process Builder, Workflow Rules).
• Manage data imports/exports using tools like Data Loader and Workbench .
• Ensure data accuracy and integrity across the system with regular audits and deduplication.
• Provide training and support to end-users and troubleshoot user issues.
• Work closely with stakeholders to gather requirements and deliver Salesforce solutions.
• Maintain system documentation and Salesforce best practices.
• Stay updated on new Salesforce releases and features, applying them as appropriate.

Required Skills:

• 5+ years of experience as a Salesforce Administrator .
• Strong hands-on experience with Salesforce Sales Cloud and/or Service Cloud .
• Proficiency in configuration of standard and custom Salesforce features.
• Experience with Reports , Dashboards , and Data Loader .
• Familiarity with profile and permission set security model.
• Understanding of process automation (Flows is a must; Process Builder and Workflow Rules a plus).
• Strong analytical, problem-solving, and communication skills.
• Experience working in Agile environments.

Preferred Qualifications:

• Salesforce Certified Administrator (must-have or in progress).
• Experience with Experience Cloud , AppExchange products , or third-party integrations .
• Familiarity with Change Sets , Sandbox environments , and deployment process .
• Exposure to basic Apex or Lightning App Builder is a plus.