Customer Service Representative

3 weeks ago


Mohali, India Impetus Career Consultants Full time

International Voice Customer Support RepresentativeBe the spark that brightens days and ignite your career with an award-winning global customer experience organization.As an International Voice Customer Support Representative working on-site in Mohali, Punjab , you’ll be part of a team that brings empathy, efficiency, and excellence to every customer interaction.What You’ll Be DoingDo you have a passion for helping customers and creating memorable experiences?In this role, you’ll handle inbound and outbound international voice calls , resolving queries, providing product or service information, and ensuring customer satisfaction at every step.You’ll report to the Team Lead and play a vital role in delivering an exceptional customer experience and achieving process goals.During a Typical Day, You’llHandle customer calls from international clientsResolve issues, provide accurate information, and maintain a professional toneEnsure a high level of customer satisfaction and first-call resolutionCollaborate with your team to meet daily and monthly performance metricsWhat You Bring to the RoleMinimum 1 year of experience in International Voice Process (BPO industry required)Excellent verbal communication skills and a neutral accentBachelor’s degree (mandatory)Strong problem-solving skills and customer-centric attitudeComputer proficiency and ability to adapt to new systems quicklyFlexibility to work in a 24/7 rotational shift environmentWhat You Can ExpectSupportive leadership and a collaborative work environmentOpportunities for professional growth and skill enhancementCompetitive compensation and attractive performance-based incentivesCompensation DetailsExperienced candidates (1+ year): Salary based on last drawn pay (up to ₹40,000/month)Fresher (if considered): ₹23,000 in hand + ₹6,000 house allowancePerformance incentives based on process and individual contributionAdditional BenefitsMeal allowance: ₹30 per mealNight shift allowance: ₹40/hourFree cab facility: 9:00 PM – 6:00 AM (self-arranged transport outside these hours)Relocation support: Travel expenses + 5 days’ hotel stay covered by companyOther DetailsJob Location: Mohali, PunjabMode: Work from Office (WFO)Shift Timing: Rotational, 24x7 (night shift includes both-side cab facility)Experience Range: 1–4 years



  • Mohali, India NetRTech Solutions LLP Full time

    Job description Company Description NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results. Role Description This is a full-time role for a...


  • Mohali, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...


  • Mohali, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...


  • Mohali, India Rig Logistics Inc Full time

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...


  • Mohali, Punjab, India Rig Logistics Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...


  • Mohali, India Wheel King Trans Haul Inc. Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...


  • Mohali, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India I way solutions Full time

    urgently hiring for Customer service representative for international BPO for mohali location **chat & voice process are there,No sale profile,only customer service** **Good salary** **Sitting profile,Customer service profile both voice & Non voice..** **for more information call at the given no.** **Free Placement,No Fee to be paid..** **Salary**:...