Senior Software Engineer

3 weeks ago

pune, India New York Technology Partners Full time
Job Title: Senior Software Engineer (RPG)
Location: Pune India
Education Requirement:
Bachelor’s in Computer Science or Information Systems or the equivalent combination of education, training, or work experience. Master’s degree desirable.
Job description:
As a Software Engineer, you will be responsible for vetting customer-reported issues, ensuring all relevant information is attached, and determining whether you can resolve the issue or need to escalate to one of the other HORIZON Journey Teams.
You will reproduce errors in debug mode, document your findings and actions, and fix low and medium-priority issues while adhering to TDD (Test-Driven Development) practices to ensure code quality and reliability.
Key Responsibilities:
Act as SME for the HORIZON platform and for the entire HORIZON Value Stream
Reproduce reported issues to understand the root cause and gather more context, such as BCR settings.
Ensuring the issue resolution and acceptance criteria adequately cover the requirements provided and getting sign-off from the stakeholders
Review and research customer-reported issues to determine if the issue is a genuine issue
Ensure all necessary information is present for accurate analysis
Quick turnaround on low/medium complexity high-impact priority issues and implement Test-Driven Development (TDD) to ensure high-quality code
Thoroughly record all issue vetting and reproduction efforts for accurate records
Assess if the issue can be resolved within the team or if it needs escalation to the Kanban or Scrum teams
Partner closely with other members of the team to propose feasible solutions to issue remediation
Engage with CX teams to gather additional information when necessary and provide updates on issue resolution status
Participate in process improvement initiatives to enhance issue management and resolution efficiency
Identify strategies and improvement opportunities while also reengineering processes for greater efficiency
Conduct tests to ensure changes made by programmers are correct
Train, mentor, and guide new and junior team members
Resourceful and proactive in gathering information, solving problems, and sharing ideas
Engage with CX teams to gather additional information when necessary and provide updates on issue resolution status
Participate in process improvement initiatives to enhance issue management and resolution efficiency
Identify strategies and improvement opportunities while also reengineering processes for greater efficiency
Qualifications:
4+ years of hands-on experience in software development roles using RPGLE, Free Format RPGLE, SQL, Embedded SQL, CL, DDS, DDL, IBMi/AS400/iSeries, iSeries Navigator, iSeries IFS, Client Access, Query400, DB2
4+ years of hands-on experience in front-end and back-end development
3+ years of experience working on large-scale, client-facing, enterprise production software
Recent experience leading or working on products from architectural design to production while setting and maintaining high standards of technical excellence and processes
Experience working in an Agile environment where production code is delivered at the end of each sprint
Visual Studio, Aldon, RDI, all Microsoft Office applications, including Visio and Checkmarx
Working knowledge of SDLC, CI/CD, and DevOps
Strong English written and verbal communication skills; ability to collaborate with technical and business team members
Resourceful and proactive in gathering information, solving problems, and sharing ideas
Strong debugging and troubleshooting skills.
Strong analytical and problem-solving skills
Preferred Qualifications:
Experience building FinTech, payment, or banking systems
Experience designing and implementing APIs
Experience integrating third-party vendor solutions into backend systems
Knowledge of FIS’ products and services
Knowledge of the Financial Services Industry

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