
Customer Support
22 hours ago
Job Title: Customer Support Executive – Insurance Sector
Location: Begumpet,Hyderabad
Job Type: Full-Time
Salary: ₹15,000 – ₹20,000 per month (Freshers & Experienced)
Job Description:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives in the insurance sector. The role involves assisting customers with policy details, claims, renewals, and general inquiries to ensure a smooth and positive experience.
Key Responsibilities:
- Handle customer queries via calls, emails, and chats.
- Provide accurate information about insurance products, policies, and services.
- Assist customers with claims, payments, and policy renewals.
- Maintain proper records of customer interactions in CRM systems.
- Follow up with customers to ensure their issues are resolved.
- Coordinate with internal teams for complex or escalated cases.
- Meet service quality and customer satisfaction targets.
- Guide customers on available products and suitable options.
- Ensure compliance with company policies and procedures.
- Deliver professional and empathetic customer service at all times.
Requirements:
- Good communication skills in Hindi and English.
- Basic computer knowledge.
- Freshers and experienced candidates can apply.
- Positive attitude and customer-first approach.
- Experience in customer support/BPO/insurance is an advantage.
Perks & Benefits:
- Salary: ₹15,000 – ₹20,000/month
- Performance-based incentives
- Training and onboarding provided
- Career growth opportunities
- Supportive and professional work culture
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
Speak with the employer
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