Associate/Senior Associate
4 weeks ago
Merchant query resolution in a timely manner to ensure the best possible customer experience
Handling merchant queries on email, chat and call
Query resolution for the internal customer i.e. Business Team
Adhering to customer support guidelines to ensure correct resolution
Maintaining TAT as per SLA for the process
Required Skills:
Minimum 2-4 years of relevant experience in customer support, managing L2/L3 escalations and should be from an Online Payments or B2B Fintech background
Proficient in verbal and written English
Candidates who have already worked with Intercom, Front, Freshdesk, or any customer support CRM would be preferred
Process-oriented, proactive, and result-driven individual
Strong interpersonal skills with the ability to understand the merchant’s requirements to ensure proper resolution
Quick learner with an analytical mind to understand back-end operations and fintech product
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Senior Associate
2 weeks ago
bangalore, India Randstad Full timeOpen roles: Senior Associate 1 & Senior Associate 2Role - SA1Exp - 4 to 6 yearsLocation - Bangalore / HyderabadSkills - ITGC, SOX, SOC, TOD, TOE + External auditRole - SA2Exp - 6 to 8 yearsLocation - Bangalore / HyderabadSkills - ITGC, SOX, SOC, TOD, TOE + External auditCurrent or previous Big4 experience is a must. (For SA2/ Senior associate 2 only)Job...
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Senior Associate
3 days ago
bangalore, India Cognizant Full time1.Job titleCLRM - SR. ASSOCITE2.Job summaryThis Contract Associate will be responsible for Managing Contracts in coordination with various stakeholders. Will be responsible for accurate timely extraction of obligations from contractual documents in line with the defined metadata architecture. This role would also be responsible to help resolve contractual...
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Tax Senior Associate
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Bengaluru/ Bangalore, India withumsmithbrown india llp Full timeApply for Tax Senior Associate, Career Progress Consultants in Bengaluru/ Bangalore for 3 - 5 Year of Experience on TimesJobs.com.
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Senior Associate/ Associate
4 weeks ago
bangalore, India Acuity Knowledge Partners Full timeJob Role - Senior Associate/AssociateYears of Experience - 3+ YearsNotice period - Immediate Joiner or 1 MonthLocation - Bangalore/GurgaonOpportunityThe candidate will work dedicatedly with an investment bank and will be responsible for handling projects, including market updates & newsletters, company profiles, industry studies, valuation, trading and...
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Associate Senior Associate
7 days ago
bangalore, India Job Nexus India Full timeRole: Associate / Senior Associate bankruptcy USProcessJob Id: 0020Work Mode: Work FromHomeInterview Process: Walkin Drive on 2nd 4th and 5th of March2024WalkinInterviewLocation: MarathahalliBengaluru.Education: GraduateSalary: 3.5 LPA 5.5LPAExperienceRequired: Minimumyears of experience required: 2Maximum years of experiencerequired: 6JobOverview: Ensure...
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Senior Associate
5 days ago
bangalore, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Associate Process Manager
4 weeks ago
Bangalore, India Broadridge Full timeAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Perform various voluntary reorg events ensuring instructions are received and processed timely and accurately, as well as mitigate risk...
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Associate Process Manager
4 weeks ago
bangalore, India Broadridge Full timeAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Perform various voluntary reorg events ensuring instructions are received and processed timely and accurately, as well as mitigate risk...
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Senior Associate
3 weeks ago
bangalore, India Counselence - Advocates & Legal Consultants Full timeFirm's DescriptionCounselence is a full-service corporate law firm that provides business-legal advice and consultancy to corporate houses - Indian and multi-national. We are focused in providing labour & employment and corporate commercial services to the the technology industry.Role DescriptionThis is a full-time on-site role located in Bengaluru. As a...
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Bangalore, India CSC Full timeReview and posting of Journal entries and other book keeping activities Preparation and review of management accounts and its schedules Preparation and Review of Financial statements (including Consolidation if required) and annual statutory financial reports as well as monthly / quarterly financial report for clients iXBRL filings / preparation of...
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Senior Associate
3 days ago
Bangalore City, India Counselence - Advocates & Legal Consultants Full timeFirm's DescriptionCounselence is a full-service corporate law firm that provides business-legal advice and consultancy to corporate houses Indian and multi-national. We are focused in providing labour & employment and corporate commercial services to the the technology industry.Role DescriptionThis is a full-time on-site role located in Bengaluru. As a...
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Senior Travel Associate
4 weeks ago
Bangalore, India BCD Meetings & Events Full timeJob Description Bring your passion and energy to our growing team. We’re hiring! Senior Travel Associate Full Time, Bangalore India As a Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with minimum supervision and...
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Senior Facilitation Associate
4 weeks ago
Bangalore, India BCD Travel Full timeJob Description Bring your passion and energy to our growing team. We’re hiring! Senior Facilitation Associate Full Time, Bangalore India As a Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with minimum...
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Senior Travel Associate
1 week ago
bangalore, India BCD Travel Full timeJob Description Bring your passion and energy to our growing team. We’re hiring! Senior Travel Associate Full Time, Bangalore India As a Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with minimum...
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Senior Facilitation Associate
1 day ago
bangalore, India BCD Meetings & Events Full timeJob Description Bring your passion and energy to our growing team. We’re hiring! Senior Facilitation Associate Full Time, Bangalore India As a Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with...
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Senior Associate
6 days ago
Bangalore City, India Counselence - Advocates & Legal Consultants Full timeFirm's Description Counselence is a full-service corporate law firm that provides business-legal advice and consultancy to corporate houses Indian and multi-national. We are focused in providing labour & employment and corporate commercial services to the the technology industry. Role Description This is a full-time on-site role located in Bengaluru. As a...
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Senior Associate, Data Management
1 week ago
bangalore, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
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Senior Associate Cosec
1 week ago
bangalore, India Corporation Service Company Full timeSenior Associate- Cosec & Legal Location: Bangalore Schedule – 45hrs per week Hybrid Intro: Welcome to the world of Corporate Secretarial Management! As a professional in this role, you will be at the heart of ensuring the smooth functioning and legal compliance of a portfolio of companies. Your responsibilities will...
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Associate Manager
5 days ago
bangalore, India Razorpay Full timeDear All,Razorpay, Bengaluru is hiring an Associate Manager - Enterprise SalesThe role:The Associate Manager will hunt for new relationships and manage onboarding, implementation, training, increasing adoption across products, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisory relationship to help drive...
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Applied AI ML Associate Senior
7 days ago
bangalore, India JPMorgan Chase & Co. Full timeJoin the dynamic team at JPMorgan Chase & Co., a leading financial institution with a rich history. We're seeking professionals for various corporate roles, contributing to our mission of providing innovative financial solutions globally. We offer a competitive rewards package and value diversity and inclusion. This opportunity is for a Senior Associate...