Senior Facilitation Associate

4 weeks ago

Bangalore, India BCD Travel Full time

Job Description

Bring your passion and energy to our growing team. We’re hiring

Senior Facilitation Associate

Full Time, Bangalore India

As a  Senior Travel Associate ,

You will will be the first person in the market and really a pioneer.

You must be highly resourceful, self-sustained individual who can work well with minimum supervision and be comfortable working at the BCD or client office and be able to manage face to face conversations including managing some highly senior level executives.

This position performs at an expert/senior level and demonstrates an extensive knowledge and understanding and of all areas in the travel industry.
Responsible for accurately and efficiently handling incoming requests via multiple channels ( phone, email, etc.) and providing proactive travel consultation
Book reservations for air travel, hotel and car rentals, with accuracy
Handle Travel arrangements with complete confidentiality and offering high touch services
Arrange innovative and creative special services as requested by the client.
Solve problems on the spot using various tools and expert communication skills
Own problems throughout the lifecycle of issue and be available to respond as necessary
Able to make independent decisions under difficult situations
Must be able to work in a 'self-directed" environment as well as be a team player
Maintains, and seeks expansion of current knowledge and have a growth mindset
Achieve individual and contractual service level goals related to telephone, quality, and productivity.
Maintain client profiles, ensuring specials requests and reward program information are included, such as frequent flyer / driver / hotel stay.
Ensure optimum customer service through effective use of phone systems and positive telephone service techniques and email etiquettes.
Know and properly use airline terminology, codes, fare basis, airline rules and tariffs, resource guides and industry contacts.
Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately.
Assume and perform other duties and responsibilities not specifically outlined herein, as and when requested.

About you:

Ideally you will have 5 to 6 years of relevant work experience as a Travel/Senior Travel Consultant. Strong knowledge of managing travel request not only for travel with in and from India but also regionally (APAC) as well as Globally as this person will support request from other markets as part of after office hours services or/and on need basis.

Prior experience of working as an implant will be preferred
Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and demonstrating excellent problem-solving skills.
Strong interpersonal skills and professionalism.
Strong international booking and ticketing knowledge in complex multi-sector and round the world routing departing from all major global hubs, including domestic travel within USA.
Demonstrate above average productivity level.
Proficiency on GDS system mandatory
Demonstrate internet research skills for clients' information.
Ability to deliver high levels of customer service to travellers.
The ideal candidate must be willing to work weekends and be able to deal with on call provision for after office hours/weekends/PH. Overall someone who be flexible in regards to operating hours.

About us:

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it Hear why people join BCD and more about the great perks of .

You’ll be offered

Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated

  • Senior Facilitation Associate

    19 hours ago

    bangalore, India BCD Meetings & Events Full time

    Job Description Bring your passion and energy to our growing team. We’re hiring! Senior Facilitation Associate Full Time, Bangalore India As a  Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with...

  • Senior Associate

    2 weeks ago

    bangalore, India Randstad Full time

    Open roles: Senior Associate 1 & Senior Associate 2Role - SA1Exp - 4 to 6 yearsLocation - Bangalore / HyderabadSkills - ITGC, SOX, SOC, TOD, TOE + External auditRole - SA2Exp - 6 to 8 yearsLocation - Bangalore / HyderabadSkills - ITGC, SOX, SOC, TOD, TOE + External auditCurrent or previous Big4 experience is a must. (For SA2/ Senior associate 2 only)Job...

  • Senior Associate

    2 days ago

    bangalore, India Cognizant Full time

    1.Job titleCLRM - SR. ASSOCITE2.Job summaryThis Contract Associate will be responsible for Managing Contracts in coordination with various stakeholders. Will be responsible for accurate timely extraction of obligations from contractual documents in line with the defined metadata architecture. This role would also be responsible to help resolve contractual...

  • Tax Senior Associate

    2 weeks ago

    Bengaluru/ Bangalore, India withumsmithbrown india llp Full time

    Apply for Tax Senior Associate, Career Progress Consultants in Bengaluru/ Bangalore for 3 - 5 Year of Experience on TimesJobs.com.

  • Senior Associate

    1 week ago

    bangalore, India Cognizant Full time

    App Security Architect Qualification : BE graduate MCA graduate. Responsibility : Requirements Gathering : 'Understand functional and non functional application security requirements. Raise queries and seek clarification. Use requirement gathering techniques like Interviews Focus groups Facilitated workshops to collect more...

  • Associate Manager

    5 days ago

    bangalore, India Razorpay Full time

    Dear All,Razorpay, Bengaluru is hiring an Associate Manager - Enterprise SalesThe role:The Associate Manager will hunt for new relationships and manage onboarding, implementation, training, increasing adoption across products, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisory relationship to help drive...

  • Senior Associate/ Associate

    4 weeks ago

    bangalore, India Acuity Knowledge Partners Full time

    Job Role - Senior Associate/AssociateYears of Experience - 3+ YearsNotice period - Immediate Joiner or 1 MonthLocation - Bangalore/GurgaonOpportunityThe candidate will work dedicatedly with an investment bank and will be responsible for handling projects, including market updates & newsletters, company profiles, industry studies, valuation, trading and...

  • Senior Travel Associate

    4 weeks ago

    Bangalore, India BCD Meetings & Events Full time

    Job Description Bring your passion and energy to our growing team. We’re hiring! Senior Travel Associate Full Time, Bangalore India As a  Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with minimum supervision and...

  • Senior Travel Associate

    1 week ago

    bangalore, India BCD Travel Full time

    Job Description Bring your passion and energy to our growing team. We’re hiring! Senior Travel Associate Full Time, Bangalore India As a  Senior Travel Associate , You will will be the first person in the market and really a pioneer. You must be highly resourceful, self-sustained individual who can work well with minimum...

  • Senior Associate

    5 days ago

    bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Senior Associate

    3 weeks ago

    bangalore, India Counselence - Advocates & Legal Consultants Full time

    Firm's DescriptionCounselence is a full-service corporate law firm that provides business-legal advice and consultancy to corporate houses - Indian and multi-national. We are focused in providing labour & employment and corporate commercial services to the the technology industry.Role DescriptionThis is a full-time on-site role located in Bengaluru. As a...

  • Senior Associate

    6 days ago

    bangalore, India Razorpay Full time

    About Razorpay Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of...

  • Associate Senior Associate

    7 days ago

    bangalore, India Job Nexus India Full time

    Role: Associate / Senior Associate bankruptcy USProcessJob Id: 0020Work Mode: Work FromHomeInterview Process: Walkin Drive on 2nd 4th and 5th of March2024WalkinInterviewLocation: MarathahalliBengaluru.Education: GraduateSalary: 3.5 LPA 5.5LPAExperienceRequired: Minimumyears of experience required: 2Maximum years of experiencerequired: 6JobOverview: Ensure...

  • Senior Associate

    3 days ago

    Bangalore City, India Counselence - Advocates & Legal Consultants Full time

    Firm's DescriptionCounselence is a full-service corporate law firm that provides business-legal advice and consultancy to corporate houses Indian and multi-national. We are focused in providing labour & employment and corporate commercial services to the the technology industry.Role DescriptionThis is a full-time on-site role located in Bengaluru. As a...

  • Growth Associate

    5 days ago

    bangalore, India Bipolar Factory Full time

    Company DescriptionBipolar Factory is a technology provider company that specializes in building new-age products for industries, startups, and businesses across India. Our mission is to create innovative and breakthrough products with Ethical AI to help society at scale. We work with MSMEs in India, particularly in the textile and automotive industries, to...

  • Senior Associate

    6 days ago

    Bangalore City, India Counselence - Advocates & Legal Consultants Full time

    Firm's Description Counselence is a full-service corporate law firm that provides business-legal advice and consultancy to corporate houses Indian and multi-national. We are focused in providing labour & employment and corporate commercial services to the the technology industry. Role Description This is a full-time on-site role located in Bengaluru. As a...

  • Applied AI ML Associate Senior

    7 days ago

    bangalore, India JPMorgan Chase & Co. Full time

    Join the dynamic team at JPMorgan Chase & Co., a leading financial institution with a rich history. We're seeking professionals for various corporate roles, contributing to our mission of providing innovative financial solutions globally. We offer a competitive rewards package and value diversity and inclusion. This opportunity is for a Senior Associate...

  • Senior Associate Cosec

    1 week ago

    bangalore, India Corporation Service Company Full time

    Senior Associate- Cosec & Legal  Location: Bangalore  Schedule – 45hrs per week Hybrid Intro: Welcome to the world of Corporate Secretarial Management! As a professional in this role, you will be at the heart of ensuring the smooth functioning and legal compliance of a portfolio of companies. Your responsibilities will...

  • Senior Associate, Data Management

    1 week ago

    bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Senior Tax Associate

    1 week ago

    bangalore, India Vialto Partners Full time

    Job Title - Global Mobility Tax - Senior AssociateCompany DescriptionVialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.Our teams help companies streamline and...