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Practice Head
4 weeks ago
Key Responsibilities:
- Lead pre sales efforts for our ITSM, Monitoring Tools, and other infrastructure tools, collaborating with the sales team for revenue growth.
- Engage with prospective clients to understand their objectives, technical requirements, and pain points.
- Conduct product demonstrations, technical presentations, and workshops.
- Design and implement POC environments to validate our tools' effectiveness.
- Develop comprehensive solution proposals, including pricing and timelines.
- Act as a technical advisor, providing insights into ITIL best practices and emerging technologies.
- Collaborate with product management and engineering teams for product feedback and roadmap priorities.
- Driving business growth by committing and driving the sales numbers
- Stay updated on industry trends and technological advancements.
Required criteria:
- Bachelor's degree in Computer Science or related field. Certifications such as ITIL, PMP, AWS, or Azure are a plus.
- 10-12 years of experience in technical presales or solution architecture within the IT industry.
- Proven success in selling and implementing ITSM, monitoring, or infrastructure tools to enterprise clients.
- Strong understanding of ITIL best practices. ITIL Certification preferred.
- Hands-on experience with various infrastructure tools.
- Excellent communication and interpersonal skills.
- Ability to manage multiple stakeholders and prioritize tasks.
- Self-motivated with a passion for customer success.
- Willingness to travel as needed.
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