Practice Head

2 months ago


Delhi, India Team Computers Full time

Key Responsibilities:

  • Lead pre sales efforts for our ITSM, Monitoring Tools, and other infrastructure tools, collaborating with the sales team for revenue growth.
  • Engage with prospective clients to understand their objectives, technical requirements, and pain points.
  • Conduct product demonstrations, technical presentations, and workshops.
  • Design and implement POC environments to validate our tools' effectiveness.
  • Develop comprehensive solution proposals, including pricing and timelines.
  • Act as a technical advisor, providing insights into ITIL best practices and emerging technologies.
  • Collaborate with product management and engineering teams for product feedback and roadmap priorities.
  • Driving business growth by committing and driving the sales numbers
  • Stay updated on industry trends and technological advancements.

Required criteria:

  • Bachelor's degree in Computer Science or related field. Certifications such as ITIL, PMP, AWS, or Azure are a plus.
  • 10-12 years of experience in technical presales or solution architecture within the IT industry.
  • Proven success in selling and implementing ITSM, monitoring, or infrastructure tools to enterprise clients.
  • Strong understanding of ITIL best practices. ITIL Certification preferred.
  • Hands-on experience with various infrastructure tools.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple stakeholders and prioritize tasks.
  • Self-motivated with a passion for customer success.
  • Willingness to travel as needed.

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