Microsoft Intune

2 months ago


Bengaluru, India HTC Global Services Full time

Please find the JD mentioned below:


Job Location: Bangalore, Hyderabad, Chennai

Experience: 3 - 10 yrs

Job Type: Permanent

Shift Timing: Rotational Shift



Note:

It will be Hybrid mode.

Looking only for Immediate to 15 days joiners.

Must be comfortable for video discussion.



JD

Key Skills - L2 IT Microsoft Intune Specialist



We are looking for a L2 IT Specialist who has extensive experience in Microsoft Intune and basic knowledge of Microsoft Defender to join our IT team and help us deliver high-quality IT solutions and services to our staff. You will be responsible for primarily managing Microsoft Intune, which is the main requirement for this role. You will also serve as a backup for another L2 staff who handles Microsoft Security & Compliance. In addition, you will be responsible for operating as a liaison with internal and/or external vendor support to perform advanced issue resolution, supporting and maintaining printers/faxes/scanners, assisting with user support for Teams, SharePoint, and Exchange, assisting with PC support, providing support for Azure Cloud. You will also be able to backup the other L1 & L2 staff with your networking and security skillset.


To be successful in this role, you should have:


A bachelor’s degree in computer science, information technology, or a related field

At least 3 years of experience in IT support or administration

Strong knowledge of Microsoft Intune and Microsoft Security & Compliance

Experience in managing mobile devices and applications

Experience in managing cloud services such as Entra ID and Windows AD

Experience in supporting collaboration tools such as Teams, SharePoint, and Exchange

Experience in supporting printers/faxes/scanners

Excellent communication and customer service skills

Ability to work independently and as part of a team

Ability to work on-call as needed during non-business hours

As a L2 IT Specialist, you will also perform the following tasks:


Triage: Help desk resolution and service desk delivery. Support for customer issues such as solving usage problems and fulfilling service desk requests that need IT involvement. Attend to customer phone calls. Respond to user emails. Conduct troubleshooting using questionnaires to find out the level of support needed. Collect customer requests and data.

Help to formalize/build self-help and user-retrieved information. Provide product information. Solve common problems such as username and password issues, menu navigation, verification of hardware and software, installation issues, and setup. Filter help desk support calls.

User Life-Cycle Management: Account unlocks. Password Reset – VPN, Microsoft 365, AD, etc. Granting access rights. Microsoft Active Directory, MS Office 365 User Management. Manage distribution lists, Shared mailboxes, and Calendars membership.

Remote troubleshooting: Remote troubleshooting of peripherals. Remote Troubleshooting of computer issues like slow computers, cache clearing, etc. Common Outlook errors, Excel not opening. Updating OS & drivers and Basic O365 issues.

Install, and uninstall applications and Application navigation assistance.

High-level application usage or How-to questions.

Gather all information & screenshots for Escalation to L3 support.

Ticket creation & allocation to relevant teams.

Monitoring & responding to server notifications.



Contact Person - Amrita


Please share your updated profile to with the below mentioned details:


Full Name (As per Aadhar card) -

Total Exp. -

Rel. Exp. (Microsoft Intune)-

Rel. Exp. (Microsoft Security & Compliance)-

Rel. Exp. (IT support or administration)-



Highest Education (if has done B.Tech/ B.E, then specify) -

Notice Period -

If serving Notice or not working, then mention your last working day as per your relieving letter -

CCTC -

ECTC -

Current Location -

Preferred Location -



  • Bengaluru, India Microsoft Full time

    Overview Microsoft Security provides products and services to help customers protect their critical infrastructure, data and workloads. Management forms a key part of securing an environment and Microsoft Intune is an industry leading Mobile Device Management solution. Customers and Partners are betting on the cloud and expecting Intune to deliver an...


  • Bengaluru, India Microsoft Full time

    Overview Microsoft Security provides products and services to help customers protect their critical infrastructure, data and workloads. Management forms a key part of securing an environment and Microsoft Intune is an industry leading Mobile Device Management solution. Customers and Partners are betting on the cloud and expecting Intune to deliver an...

  • Intune Architect

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune ArchitectResponsibilities:- and implement Microsoft Intune solutions to manage and secure devices, applications, and data.- and maintain Intune policies and configurations to meet organizational security and compliance requirements.- closely with stakeholders to gather requirements and define Intune deployment strategies.- technical leadership...

  • Intune Architect

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role -Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and...

  • Intune Architect

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and...

  • Intune Architect

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and...


  • Bengaluru, India Eurofins Full time

    Job DescriptionPosition Title :Senior Associate-IT (Intune Engineer)Location :Chennai / BangaloreSUMMARY OF ROLE AND OBJECTIVES:Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position ‘Intune SME’ is to:• Microsoft Intune operations and support.ROLE & OBJECTIVES:Intune SME / L2 roles and responsibilities -...


  • Bengaluru, India NR Consulting - India Full time

    Job Description:-• MDM Enterprise Mobility AirWatch & Intune• Installation and configuration systems at Client with level 2/3 support the MDM Microsoft Office 365 and procedures in the MDM Intune environment installations• Testing, deployments and troubleshooting of new Intune releases and also evaluate new OS mobile device releases for IOS Android and...


  • Bengaluru, Karnataka, India AceNet Full time

    **Experience**: 4 to 6 years **Location**: Bengaluru **Job code**: 100854 **Posted on**: Feb 27, 2024 **Responsibilities**: 1. Intune Infrastructure Management: - Design, implement, and maintain the Microsoft Intune infrastructure. - Ensure the scalability, reliability, and performance of Intune services. - Collaborate with other IT teams to integrate...

  • Microsoft Intune

    3 weeks ago


    Bengaluru, Karnataka, India Applogiq Full time

    **Experience - 2+ years** **Location : Bangalore** **Technical Skills**: - At least 2+ years of IT or Technical Support experience (in Tier 3 Intune support). **- **B.S. degree in Computer Science or equivalent experience. - Subject Matter Expert knowledge of one or more of the following domains: - Strong knowledge of: any Windows OS, Mobile device OS,...


  • Bengaluru, Karnataka, India Lenovo Full time

    **General Information**: - Req #- WD00064845- Career area: - Information Technology- Country/Region: - India- State: - Karnataka- City: - BANGALORE- Date: - Monday, May 13, 2024- Working time: - Full-time**Additional Locations**: - India - Karnātaka - Bangalore - India - Karnātaka - BANGALORE **Why Work at Lenovo**: We are Lenovo. We do what we say. We...

  • Intune Jr. Engineer

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role -Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.technical leadership and guidance to Intune...


  • Bengaluru, Karnataka, India Varishtha Infotech Full time

    Greetings from Varishtha Infotech! Experience: 4 to 6years Location: Bangalore, Hybrid Working hours: US Shift Notice period: Immediate 1.Migration Experience of Endpoints from SCCM, to Intune and co-management of endpoints between SCCM & Intune and workload sharing. 2. Microsoft Intune, Autopilot, compliance rules, settings, Apps, and provisioning...

  • Intune Jr. Engineer

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:- implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.- and maintain Intune policies and configurations to meet organizational security and compliance requirements.- technical leadership and guidance to Intune...

  • Intune Jr. Engineer

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.technical leadership and guidance to Intune...

  • Intune Jr. Engineer

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JR Sr. Intune Engineer- 8+ Yrs Jr. Intune Engineer- 5+ Yrs Responsibilities: implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data. and maintain Intune policies and configurations to meet organizational security and compliance requirements. technical leadership and guidance to...

  • Intune Jr. Engineer

    1 month ago


    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.technical leadership and guidance to Intune...

  • Intune Admin

    4 weeks ago


    Bengaluru, India CGI Full time

    Position Description: • As an Intune SME, you are responsible for end-to-end management and troubleshooting of Windows, Mac, iOS, Android, Rugged devices including but not limited to OS, Application, Configuration, Compliance management. • Perform complex resolution activities to diagnose issues (related to application deployment, configuration...

  • MS Intune

    5 days ago


    Bengaluru, India CIEL HR Services Full time

    Work mode- Work from officeWork experience- Above 3 yearsNotice period- Immeidate joinersMust have-windows Autopilot application, packaging, and Deployment.Overview on Azure active directory, Conditional access, Licensing and enrollment .Platforms – Windows IOS , MAC OS, Android (Hands on experience )RESPONSIBILITIESWindows Server internals, Microsoft...

  • Intune Admin

    3 days ago


    Bengaluru, India Tenet Computer and Communication Pvt Ltd Full time

    **Designation - Intune Admin** **LOCATION- BANGALORE AND CHENNAI** **EXPERIENCED- 4- 6YRS** **ROLES: - ** - Associate should be familiar in below Intune tasks such as User Management,Application Creation and Deployment/Assignment,Service Administration,Mobile Application Management,Device/Profile Management,Conditional Access,Company Resource...