Senior Intune CxE Engineer

3 weeks ago

Bengaluru, India Microsoft Full time

Overview

Microsoft Security provides products and services to help customers protect their critical infrastructure, data and workloads. Management forms a key part of securing an environment and Microsoft Intune is an industry leading Mobile Device Management solution.

Customers and Partners are betting on the cloud and expecting Intune to deliver an unparalleled experience on the service. Support is a vital component of the service and needs to be recognized as a signature experience. We are transforming Intune Support with a modern in-product experience, simplified path for help, and the operating model for services across the company to follow. Support is an engineering pillar and treated as a first class experience. If you have passion for Customers and Partners, hunger for groundbreaking change, and demonstrated capability to manage at scale – bring your talent to the Microsoft Security Customer Experience (CXE) team

We are looking for a technical specialist who will help drive Intune Support to be a hardened discipline with engineering, an operating business within Intune, and an extraordinary experience for our Customers and Partners. Being able to work independently and as part of a global team will be a key ability for success in this role.

Qualifications

Passion for customers Production experience in software installation, configuration, web server support, security, monitoring, and change control procedures Demonstrated experience in Client Side Support, Hardware/OS, and Networking
Sound troubleshooting skills Experience with Windows, iOS and Android devices and operating systems Ability to deal with the ambiguity associated with working in a fast paced and changing environment. Excellent written and oral communication skills Familiarity with the Software Development Life Cycle (SDLC) in a faced paced, agile environment Leadership: sound problem resolution, judgment, negotiating and decision making skills 6+ years’ experience leading supportability and troubleshooting the availability of applications, properties, systems, networks, and servers for high availability enterprise systems

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

Overall Scope & Responsibilities:

Partner with the Software Engineering team to review architecture/design and provide feedback and guidance as it relates to the customer experience, support & customer impact Lead supportability and troubleshoot the availability of the service Define metrics and analyze system performance Drive process improvements within the team and the larger organization as a whole Provide active coordination across multiple support teams Partner with the software engineering and production support teams to resolve issues Drive bugs/DCRs related to problem management tickets Document processes, best methodologies and technical instructions for Support Groups based off the problem management findings Enable customer support teams and partners in a wide range of technical subjects Voice of the Customer: Identify trends that generate customer calls, review community data, and use that data to drive improvements back into the product Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Senior Intune CxE Engineer

    4 days ago

    Bengaluru, Karnataka, India Microsoft Full time

    Overview Microsoft Security provides products and services to help customers protect their critical infrastructure, data and workloads. Management forms a key part of securing an environment and Microsoft Intune is an industry leading Mobile Device Management solution. Customers and Partners are betting on the cloud and expecting Intune to deliver an...

  • Intune Jr. Engineer

    4 days ago

    Bengaluru, Karnataka, India Birlasoft Full time

    Role - Intune Engineer - Sr/JR Sr. Intune Engineer- 8+ Yrs Jr. Intune Engineer- 5+ Yrs Responsibilities: implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data. and maintain Intune policies and configurations to meet organizational security and compliance requirements. technical leadership and guidance to...

  • Intune Administrator

    2 weeks ago

    Bengaluru, India Eurofins Full time

    Job DescriptionPosition Title :Senior Associate-IT (Intune Engineer)Location :Chennai / BangaloreSUMMARY OF ROLE AND OBJECTIVES:Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position ‘Intune SME’ is to:• Microsoft Intune operations and support.ROLE & OBJECTIVES:Intune SME / L2 roles and responsibilities -...

  • Intune Jr. Engineer

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:- implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.- and maintain Intune policies and configurations to meet organizational security and compliance requirements.- technical leadership and guidance to Intune...

  • Intune Jr. Engineer

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role -Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.technical leadership and guidance to Intune...

  • Intune Administrator

    6 hours ago

    Bengaluru, India Eurofins Full time

    Job Description Position Title : Senior Associate-IT (Intune Engineer) Location : Chennai / Bangalore SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilising the existing Eurofins Policies, the mission of the position ‘Intune SME’ is to: • Microsoft Intune operations and support. ROLE & OBJECTIVES: Intune SME / L2...

  • Intune Jr. Engineer

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.technical leadership and guidance to Intune...

  • Intune Jr. Engineer

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JRSr. Intune Engineer- 8+ YrsJr. Intune Engineer- 5+ YrsResponsibilities:implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.technical leadership and guidance to Intune...

  • Intune Jr. Engineer

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune Engineer - Sr/JR Sr. Intune Engineer- 8+ Yrs Jr. Intune Engineer- 5+ Yrs Responsibilities: implement, and manage Microsoft Intune solutions to manage and secure devices, applications, and data. and maintain Intune policies and configurations to meet organizational security and compliance requirements. technical leadership and guidance to...

  • Intune Architect

    4 days ago

    Bengaluru, Karnataka, India Birlasoft Full time

    Role Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and guidance to...

  • Intune Architect

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune ArchitectResponsibilities:- and implement Microsoft Intune solutions to manage and secure devices, applications, and data.- and maintain Intune policies and configurations to meet organizational security and compliance requirements.- closely with stakeholders to gather requirements and define Intune deployment strategies.- technical leadership...

  • Intune Architect

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role -Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and...

  • Intune Architect

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and...

  • Intune Architect

    2 months ago

    Bengaluru, India Birlasoft Full time

    Role - Intune ArchitectResponsibilities:and implement Microsoft Intune solutions to manage and secure devices, applications, and data.and maintain Intune policies and configurations to meet organizational security and compliance requirements.closely with stakeholders to gather requirements and define Intune deployment strategies.technical leadership and...

  • Intune Architect

    4 days ago

    Bengaluru, Karnataka, India Birlasoft Full time

    Role - Intune Architect Responsibilities: and implement Microsoft Intune solutions to manage and secure devices, applications, and data. and maintain Intune policies and configurations to meet organizational security and compliance requirements. closely with stakeholders to gather requirements and define Intune deployment strategies. technical leadership...

  • Intune

    2 months ago

    Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Location: Chennai/Bangalore Must Have: Expert knowledge of Intune admin Experience in SCCM Qualifications :BACHELOR OF ENGINEERING

  • Senior Data Scientist

    2 weeks ago

    Bengaluru, India Microsoft Full time

    OverviewThe CXE data services team is a part of the Msec CXE within Microsoft's booming Security org. We work with users and partners from all over the world to drive service adoption and to shape the Microsoft Identity business.The CXE data services team has an exciting opportunity for a Senior Data Scientist to work in the most customer-connected...

  • Senior Data Scientist

    4 days ago

    Bengaluru, Karnataka, India Microsoft Full time

    OverviewThe CXE data services team is a part of the Msec CXE within Microsoft's booming Security org. We work with users and partners from all over the world to drive service adoption and to shape the Microsoft Identity business.The CXE data services team has an exciting opportunity for a Senior Data Scientist to work in the most customer-connected...

  • Intune MDM Engineer

    4 days ago

    Bengaluru, Karnataka, India Swift Strategic Staff Solutions INC Full time

    Primary Skills : Intune Mobile Device Management and Auto Pilot, MECM - Patching, Application deploymentNotice Period : DaysJob Description :We are looking for a candidate in Microsoft Intune, who understands Windows and mobile operating systems to join our Infrastructure Operations team. This role will support the day-to-day operations of our Intune...

  • Senior Data Scientist

    4 days ago

    Bengaluru, Karnataka, India Microsoft Full time

    Overview The CXE data services team is a part of the Msec CXE within Microsoft's booming Security org. We work with users and partners from all over the world to drive service adoption and to shape the Microsoft Identity business. The CXE data services team has an exciting opportunity for a Senior Data Scientist to work in the most customer-connected...