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Customer Service Representative
2 months ago
Job Title:Customer Service Representative (CS)
Location:India
Responsibilities:Provide exceptional customer support for our Edutech products and services. Respond to customer inquiries and concerns via various communication channels, including phone, email, and text. Assist customers in troubleshooting technical issues and navigating our online platforms. Collaborate with cross-functional teams to address customer needs and improve the overall user experience. Maintain accurate records of customer interactions and feedback. Minor research work related to the indian educational market.Qualifications:Strong communication skills in English and Hindi (additional languages are a plus). Previous experience in customer service or related fields is preferred. Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) Good Internet connection (working from home) Familiarity with Edutech platforms and online learning environments is a strong advantage.How to Apply:If you are passionate about the Edutech industry and have the skills and experience to excel in this role, we would love to hear from you. Please send us your resume to ( ) with the email subject titled "CS Position Application - (Your Full Name)".Join our dynamic team and contribute to the exciting world of Edutech in India.
