Inno Protech
1 month ago
Job Description :
We are seeking a highly skilled and experienced ServiceNow Platform Architect to join our team. The ideal candidate will have a deep understanding of the ServiceNow platform and extensive experience in designing and implementing solutions to meet the needs of our organization. As a ServiceNow Platform Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions, as well as providing technical guidance and expertise to our team.
Responsibilities :
- Collaborate with stakeholders to gather requirements and translate them into technical solutions on the ServiceNow platform.
- Design, develop, and implement ServiceNow applications, modules, and integrations to meet business needs.
- Lead the configuration and customization of ServiceNow applications using best practices and industry standards.
- Provide technical leadership and guidance to developers and administrators on ServiceNow architecture, design, and development.
- Design and implement ServiceNow workflows, business rules, UI policies, and other customization components.
- Integrate ServiceNow with other systems and applications within the organization's IT ecosystem.
- Ensure the security, performance, and scalability of ServiceNow solutions.
- Stay updated with the latest features and functionalities of the ServiceNow platform and recommend enhancements or upgrades as needed.
- Develop and maintain documentation, including technical specifications, architecture diagrams, and user guides.
- Provide training and support to end-users and administrators on how to use and maintain ServiceNow solutions.
Requirements :
- Bachelor's degree in Computer Science, Information Technology, or related field.
- years of experience working with the ServiceNow platform, with years in a ServiceNow architecture role.
- ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications preferred.
- Strong understanding of ServiceNow architecture, including ServiceNow modules, tables, forms, and APIs.
- Experience in designing and implementing complex ServiceNow solutions, including integrations with third-party systems.
- Proficiency in ServiceNow scripting languages, such as JavaScript and GlideScript.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Ability to work independently and prioritize tasks in a fast-paced environment.
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