Sr. Manager

3 days ago

Mumbai, India Indusind Bank Full time

Role Details:CRM Next application support (Manager / Sr. Manager- IT Support)

Overall Job Description:

  • At least 3-5 Years of experience in project management.
  • Experience on configuration/management of CRMNEXT Solution (Technical).
  • Deployment knowledge on Banking Domain.
  • Good Communication, Technical & Analytical Skills.
  • Good Knowledge of IIS/Oracle 12 C and 19 C
  • Responsible for End-To-End Project Management and communication.
  • Skilled in troubleshooting of performance issues, Diagnose and resolve in critical production environment.
  • Proficient in Managing QA, UAT, Production release and Production Support of CRMNEXT.
  • Proficient in Software development lifecycle, Requirement analysis, Architectural design, Holding technical discussions, Implementation, Impact analysis, Deployment and Documentation.
  • Collaborate with the technical Operations team, Engineering Team and Other support members to resolve the issues and to ensure the best possible service and support.
  • Co-ordination on recurring issues and ensure long-term resolution through proper incident and problem management.
  • Experience should be on CRMNEXT.

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