Program test manager

3 weeks ago

Bangalore, India Birlasoft Full time

About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. About the Job – We are seeking a highly experienced UAT Test Manager at the Program level to lead the User Acceptance Testing efforts for our e Commerce platform. The ideal candidate will ensure that all business requirements are met, and the platform delivers a seamless user experience across web and mobile channels. You will collaborate with cross-functional teams including business analysts, developers, QA, and product owners to validate end-to-end functionality before production release. Job Title – Test Program Manager Location : Bangalore Educational Background – Bachelor's degree in Computer Science, Information Technology, or related field. Key Responsibilities – Exp : 15+ years UAT Planning & Strategy Define UAT scope, objectives, and success criteria. Develop UAT test plans, schedules, and resource allocation. Align testing goals with business and customer expectations. Experience in Model based testing to achieve end to end testing objectives Test Case Management Oversee creation and execution of test cases based on business requirements. Ensure coverage of critical e Commerce flows (e.g., product search, cart, checkout, payment, returns). Team Leadership Lead and mentor UAT testers and business users. Coordinate cross-functional testing efforts and manage dependencies. Defect Management Track, analyze, and escalate defects. Collaborate with development and QA teams for resolution. Stakeholder Communication Provide regular status updates and reports to stakeholders. Facilitate UAT sign-off and ensure stakeholder alignment. Environment & Data Setup Ensure UAT environment mirrors production. Manage test data preparation and validation. Compliance & Documentation Ensure adherence to regulatory standards, SOX approvals Maintain documentation of test results, issues, and resolutions. Required Skills & Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. Strong understanding of e Commerce platforms, customer journeys, and payment gateways. Hands on experience on Magento is Must have with in depth knowledge on Functional flow and Admin Flows Experience with JIRA, Confluence, Test Rail, or similar tools. Familiarity with Agile, Scrum, methodologies. Excellent analytical, problem-solving, and communication skills. ISTQB, PMP, or similar certifications preferred. Preferred Experience 5+ years in UAT/Test Management roles for e-commerce platforms Experience in testing third-party integrations (e.g., payment processors, shipping APIs). Knowledge of automation tools and frameworks is a plus.

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