Business transformation manager
1 week ago
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Job location : Bangalore Position : Manager- Business Transformation Division : BPO Experience : We are seeking a Manager with 2–4years of experience to drive process excellence and digital transformation in our outsourcing operations. The role will focus on workflow improvement, leveraging Lean, Agentic AI, Generative AI, and automation tools , while ensuring measurable gains in efficiency, customer experience, and margin optimization. Key Responsibilities Lead and support process improvement initiatives using Lean Six Sigma and continuous improvement approaches. Identify opportunities for designing AI-led transformation projects (Agentic AI, Gen AI, RPA, analytics, and digital tools). Partner with senior leaders and cross-functional teams to identify margin optimization opportunities and efficiency levers. Track and report KPIs for productivity, cost, and customer satisfaction improvements. Drive change adoption , ensuring smooth implementation of new digital tools and processes. Research emerging AI/digital trends and recommend use cases relevant to operations. Requirements 2–4 years of work experience in process excellence, digital transformation, or consulting. Strong understanding of AI/Gen AI use cases, automation, and digital experience tools . Demonstrated ability to deliver measurable improvements in cost, quality, or customer satisfaction . Skills Lean Six Sigma methodology (practical application). Analytical and data-driven problem solving. Familiarity with digital enablers (RPA, AI chatbots, Gen AI, analytics tools). Strong communication, presentation, and stakeholder management skills. Curiosity and innovation mindset . Qualifications MBA/PGDM (mandatory) in Operations, Strategy, or related specialization. Lean Six Sigma Green Belt certification (preferred). Additional certifications in Project Management (PMP/Agile) or AI/automation tools will be an advantage. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels email addresses. Contact details Padmapriya
-
Business Transformation Manager
2 weeks ago
bangalore, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
-
Business Transformation Manager
6 days ago
bangalore district, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
-
Assistant Manager
1 week ago
Bangalore, India The Adecco Group Full timeThe Adecco Group -India is seeking a dynamic Assistant Business Transformation Manager, APAC for India - Bangalore location. Assistant Business Transformation Manager, APAC You will support the design and implementation of improvements to business processes and operations across the APAC region. You will collaborate with cross-functional teams to...
-
Assistant manager
1 week ago
Bangalore, India The Adecco Group Full timeThe Adecco Group -India is seeking a dynamic Assistant Business Transformation Manager, APAC for India - Bangalore location. Job Title: • Assistant Business Transformation Manager, APAC Responsibilities: You will support the design and implementation of improvements to business processes and operations across the APAC region. You will collaborate with...
-
Assistant Manager
2 weeks ago
bangalore, India The Adecco Group Full timeThe Adecco Group -India is seeking a dynamic Assistant Business Transformation Manager, APAC for India - Bangalore location.Job Title:• Assistant Business Transformation Manager, APACResponsibilities:You will support the design and implementation of improvements to business processes and operations across the APAC region. You will collaborate with...
-
AVP Agentic AI with Business Transformations
2 days ago
bangalore, India Impetus Career Consultants Full timeJob Title: AVP – Agentic AI & Business TransformationExperience: 19+ yearsLocation: PAN IndiaAbout the RoleWe are looking for an accomplished leader to drive Agentic AI adoption and enterprise business transformation. The role requires blending AI/ML expertise with consulting and transformation leadership to deliver large-scale impact across...
-
Bangalore, India Impetus Career Consultants Full timeJob Title: AVP – Agentic AI & Business Transformation Experience: 19+ years Location: PAN India About the Role We are looking for an accomplished leader to drive Agentic AI adoption and enterprise business transformation . The role requires blending AI/ML expertise with consulting and transformation leadership to deliver large-scale...
-
Supplier Partnership Manager
14 hours ago
bangalore, India Orange Business Full timeContext & challengesJoin an entity in full transformation, playing a key role in the digital transformation of Orange Business.Within Orange Business, the Digital Technology entity is positioned as a trusted technology partner for the Business. Our mission is to deliver exceptional digital experiences to our customers, partners and employees. To achieve this...
-
Assistant Manager
6 days ago
bangalore district, India The Adecco Group Full timeThe Adecco Group -India is seeking a dynamic Assistant Business Transformation Manager, APAC for India - Bangalore location. Job Title: • Assistant Business Transformation Manager, APAC Responsibilities: You will support the design and implementation of improvements to business processes and operations across the APAC region. You will collaborate...
-
Assistant Manager-Strategy
2 weeks ago
bangalore, India TTK Prestige Ltd Full timePosition Title - Assistant Manager-Strategy &TransformationLocation – BangaloreTotal Experience - 3 to 9 Years (Similar Experience)Qualification - MBA (Full Time is compulsory)Report to the Manager-Business Transformation Direct Reporting – Individual ContributorLanguages Known- English, HindiIndustry- FMCD/Consumer Durable/Electrical &...
