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Front Desk Officer
3 months ago
Roles & Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests.
- Answer questions and address complaints.
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages etc. and distribute them.
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails.
- Housekeeping Management
- Stationary Management
- Able to handle Hotel Booking of Staff as well as for Guest.
- Air/Train Tickets
- Monitor office supplies and place orders when necessary.
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Attendance Management
- Help to team HR for theirs hiring process
- Coordinating with Trainer for Training schedule.
Desired Candidate skills
- Required 2-3 Year of experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Should be graduate in any of steam.