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Front Desk Officer

3 months ago


gurugram, India Om Sai Global HR Service Full time

Roles & Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests.
  • Answer questions and address complaints.
  • Answer all incoming calls and redirect them or keep messages.
  • Receive letters, packages etc. and distribute them.
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails.
  • Housekeeping Management
  • Stationary Management
  • Able to handle Hotel Booking of Staff as well as for Guest.
  • Air/Train Tickets
  • Monitor office supplies and place orders when necessary.
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)
  • Attendance Management
  • Help to team HR for theirs hiring process
  • Coordinating with Trainer for Training schedule.

Desired Candidate skills

  • Required 2-3 Year of experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Should be graduate in any of steam.