Instructor

3 weeks ago

Bengaluru, Karnataka, India DigiFocal IT Solutions Pvt Ltd Full time

Hiring: Healthcare Data & Operations Subject Matter Expert (SME)

We are looking for a Healthcare Data & Operations SME to bring expertise in clinic operations, EHR/EMR systems, billing, coding, and healthcare data management. This role involves guiding teams, improving workflows, and ensuring compliance with healthcare standards.

Key Responsibilities:

  • Manage end-to-end clinic workflows including front desk, clerical tasks, patient assistance, and scheduling
  • Train and support staff on EHR/EMR systems (Epic, Cerner, etc.) – registration, records, dashboards, and data entry
  • Oversee billing & claims processing including ICD/CPT coding, claims submission, and error resolution
  • Ensure strict HIPAA compliance for patient privacy, PHI protection, and secure messaging
  • Organize, clean, and manage healthcare data to drive decision-making and improve clinic KPIs
  • Guide process improvements in patient registration, chart management, data quality, and reporting
  • Build team capability through structured modules, including:
  • Clinic operations (front desk, clerical essentials, patient assistance)
  • EHR/EMR navigation, registration, and records management
  • Billing, coding, and claims management
  • Data management, healthcare metrics, and Excel-based reporting

What We're Looking For:

  • Strong background in healthcare operations and data management
  • Hands-on expertise with EHR/EMR systems (Epic, Cerner, etc.)
  • Knowledge of billing & coding standards (ICD, CPT)
  • Proven experience with HIPAA compliance & patient data security
  • Proficiency in healthcare metrics, reporting, and data quality management
  • Excellent organizational, analytical, and communication skills

Experience: Minimum 5 Years in training

Apply now with your resume and a brief sample video showcasing your technical knowledge or previous course contributions.

If you are interested then Kindly contact me on and drop your updated profile and a brief sample video to me at

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