Teamlead - HR Admin

3 weeks ago

bangalore, India Alstom Full time

Req ID:447604  

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Job Title: Team Lead - HR Admin 

Purpose of the job:

The role holder will lead a first line team of HRGS Analysts, Advisors and Specialists receiving and responding to incoming calls and cases, resolving as many as possible to create a ‘right first time’ culture. As the first point of contact with our customers the team will have a significant impact on our ability to meet Service Level agreements and effective escalation management will be critical to our service delivery. Role holder will lead the team of HRGS administration services creating documents, maintaining employee files, ensuring payroll data entry, supporting HR benefit services and updating HR systems. The role holder will also need to manage customers with requests that are outside the scope of services contracted, and incoming escalations/rework, ensuring that confidence of the customer is maintained and customer satisfaction goals are achieved. The role holder will be directly responsible for operational service delivery, team performance and behavior, ensuring they are both customer focused and process orientated. They will act as an escalation point for any issues raised by customers or the team and take the lead role in handling difficult customers and decision making for complex service requests.

Main Responsibilities:

HR Operations:

Ensure that the HR Administration services are running in a systematic and efficient manner. This includes but not limited to Onboarding and Orientation, Probation/Confirmation, Progression, Transfers, Deputations, Exit management, Employee request letters, Personal File documentation etc. Ensure that the deliverables are met by the team members in line with the agreed TAT / SLA and monitor the efficiency of the same. Suggest improvements to increase the efficiency of HRGS Admin function through innovative ideas and interventions (for Help desks, Communication campaigns etc.) thereby increase the visibility of the HRGS Admin function and take proactive measures to meet Employees’ requirements in full. Digitalize the HRGS Admin function as much as possible, to simplify processes, reduce TAT and increase Employee Satisfaction. Strengthen HRGS Admin processes to ensure there are no gaps/loop-holes, document the same and provide training / cascade to all HR colleagues in India. Implement the REX from past incidents to build robust the processes with clear process flow and accountability/responsibility mapping (RACI). HRGS Admin Audits – represent HRGS Admin team in all audits (ICQ, ISO, OHSAS, Social, E&C etc.) and provide required data and ensure compliance to audit requirements.

Management and development of direct reports:

Objective setting, performance management and the timely completion of reviews in line with company processes and standards for all team members. Ensuring appropriate skills levels within the team to deliver against SLAs. To continually behave as a role model for excellent Customer Service and collaborative attitude in dealings with all internal and external customers. Ensure that personal and professional development is achieved for all members of the team. Build team spirit, motivate, and maintain engagement of team members.

Employee Data Management:

Coordinate with CoEs and HRBPs to ensure Data quality is at 100% accuracy. Understand Org. level principles and reporting guidelines and ensure that India employee data is aligned with global mandates. Proactively extend Data Governance support to HRMs and HRBPs to help them in the data quality campaign. Data Audit – Track monthly Data Quality Accuracy and work with HRBPs to improve and sustain. HRGS Admin Dashboard and KPI monitoring on TAT.

Competencies & Skills:

Strong customer service background essential Excellent time management and organizational ability Ability to diagnose issues and implement solutions to address symptoms and address root causes of failures Systematic approach to process improvement, with an eye for detail Experience of delivering services in a complex business services environment Positive and proactive attitude, with resilience under pressure Excellent customer and interpersonal skills Organisational skills Confidante and ability of giving opinions and expertise Collaboration &Teamwork Ability to make decisions/Sense of urgency

Qualification & Experience:

University Degree with HR qualifications Strong background and hands on work experience in HR Operations Proficiency in English Demonstrated key achievements in HR Operations At least 10+ years’ experience in related function Excellent level of Excel and HRIS Experience of largescale HRGS systems is essential

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 


Job Segment: Payroll, Data Entry, Business Process, HR, Administrative Assistant, Finance, Administrative, Management, Human Resources

  • HR Admin Executive

    2 months ago

    bangalore, India White Force Full time

    Job Description: HR Admin ExecutiveExp. - 2+yrsLocation - BangaloreAdministration :1. Supervise and manage the peon and cleaning lady2. Liaise with visitors to office3. Liaise with Chartered Account to get CA staff to update Ledgers in Tally software.4. General filing of documents5. Taking care of fixed assets – furniture and computer equipment...

  • HR Data Admin

    4 weeks ago

    bangalore, India Precision Medicine Group Full time

    HR Data Admin (SAP Success Factors) ***MUST be able to come into the Bangalore, India office 3 days a week*** *Must be able to work 12pm - 9pm India time zone.*** The HR Data Admin (SAP Success Factors) will provide support to Precision’s employees, managers and HR Business Partners within a shared services model as we stand up our new regional HR...

  • HR & Operation Executive

    2 months ago

    bangalore, India Intrax corporation Full time

    Previous experience with HR administrator, HR Admine Assistant, HR & opertion executive or MBA in HR, Good communication skills are welcome, It would be day shift.Unlimited incentives and growth!!! Requesting all who are applying for this role should be able to come down to office for in-person round of interview at Malleswaram Bangalore. Set objectives...

  • Paas Admin

    3 weeks ago

    bangalore, India GK HR Consulting India Private Limited Full time

    Pass Admin- Oracle Cloud Infrastructure (Primary) ,Networking-- CON or AM level--Bangalore only Hybrid only i.e. 2 days in a week Paas admin. -- Knowledge on OCI networking, Computer, DBCS, IAM.DOMAIN, OIC,ODA,VBCS

  • HR Intern

    4 days ago

    Bangalore, India CuringBusy Full time

    *Fully Remote Job*Job Title: HR InternDuration: 3 monthsStipend: INR 5000 per monthTimings: 12:00 PM to 9:00 PM IST (Monday to Friday)About our Company, CuringBusy:CuringBusy is a Fully Remote company, providing subscription-based Virtual Assistant services to busy Entrepreneurs, Business owners, and Professionals across the globe. We help entrepreneurs free...

  • Japanese Interpreter

    2 months ago

    India - Bangalore RGF HR Agent Recruitment Full time

    ・ (Technical / Administrative) Japanese Language translation & Interpretation work at the factory.・HR Admin work (FRRO Works/Documentation as per Foreigners Registration Act/Apartment Assets & Data Management)Necessary Skill / Experience ・Japanese Translation/Interpretation experience (in Manufacturing industry) more than 1 year.・More than N3 level's...

  • Sr HR Generalist

    7 days ago

    Bangalore Urban, India Leadrat Full time

    Role DescriptionThis is a full-time on-site role for a Senior Human Resources Generalist located in Bengaluru. The Senior HR Generalist will be responsible for managing HR policies, employee benefits, benefits administration, and overall HR management.ResponsibilitiesAssist with recruitment by supporting candidate screening processes, background checks,...

  • Assistant General Manager – HR

    1 week ago

    bangalore, India Elior India Full time

    “Elior Group , headquartered in France is one of the leading global players in Food services, operating in India since 2017 with presence across metro cities".We are looking for an Experienced AGM HR for our India Business.Key roles and responsibilities:HR Business partnering with Line managers/ stakeholders for day-to-day HR issues and resolving them as...

  • HR Shared Services Specialist

    6 days ago

    bangalore, India Waters Corporation Full time

    Responsibilities Provide support to employees and managers related to HR policies, programs, process and procedures Being the first point of contact for employees regarding HR topics such as policy questions and either responding or passing on the question to the appropriate person and keeping the employee informed. Establish the employee...

  • Admin Executive

    2 months ago

    bangalore, India Zycus Full time

    Admin Executive (ADM04038) AdministrationBengaluruAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the...

  • Assistant General Manager – HR

    1 week ago

    bangalore, India Elior India Full time

    “Elior Group , headquartered in France is one of the leading global players in Food services, operating in India since 2017 with presence across metro cities". We are looking for an Experienced AGM HR for our India Business. Key roles and responsibilities: HR Business partnering with Line managers/ stakeholders for day-to-day HR issues and resolving them...

  • Secretary / Admin

    4 weeks ago

    India - Bangalore RGF HR Agent Recruitment Full time

    【Secretary, Admin work】・Secretary work for Japanese Expats (Managing schedule, Arranging meetings etc)・Arranging transportation (flight, car, hotel) for business trip・Handling VISA, FRRO matters in coming and returning of Japanese Expats・Supporting Japanese Expats' lives in Japan (housing, mobile SIM, etc)・Managing office environment, supply,...

  • Associate Specialist, GCC HR Admin and Employee Engagement

    2 days ago

    bangalore, India 14260 GSK India Global Services Private Limited Full time

    Job Purpose: To provide efficient and comprehensive administrative & secretarial support to the Lead GCC PS. Actively lead the deployment of employee engagement, communication and Health and wellness initiatives across People Services. PO process and vendor management support for all PS vendors and contracts Key Responsibilities: Provide...

  • HR Admin

    2 months ago

    bangalore, India Job hub house Full time

    Rles and Responsibilities Daily all site attendance Salary calculation Sending emails to vendors Approval of bills from ceo Follow ups Bank transactions Entries in Excel Long term workers Near by location Mon to Saturday 9am to 6pm

  • DM/AM- Sales Support

    2 weeks ago

    bangalore, India JAC Recruitment Full time

    Designation :- DM/AM- Sales Support Grade :- DM/AM Department :- Sales Reporting To :- Regional Manager – South Location :- Bangalore Branch :- Bangalore Job Type :- (On-roll / Contractual) On-roll Job Description :- Primary...

  • Junior Manager

    2 months ago

    bangalore, India GMR Group Full time

    JOB PURPOSE To support timely Talent Acquisition across GMR Group in qualitative and cost effective manner. To support timely Talent Acquisition across GMR Group in qualitative and cost effective manner. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Sourcing and...

  • Jira Administrator

    2 months ago

    Bangalore, India One Degree North HR Services Full time

    Profile : JIRA Admin. Experience : 3+ years. Location : Banglore. Description : Serve as a JIRA / Confluence administrator, subject matter expert and evangelist. Maintain a dedicated Atlassian JIRA / Confluence Cloud instance. Design and maintain custom projects, workflows, schemes, screens, and field configurations. Manage user permissions and project roles...

  • Jira/Confluence Administrator

    2 months ago

    Bangalore, India One Degree North HR Services Full time

    Role : JIRA / Confluence administrator. Skills : JIRA / Confluence administrator, JQL (Jira Query Language), Good communication. Location : Bangalore Experience : 3+ years Job Description :- Serve as a JIRA / Confluence administrator, subject matter expert and evangelist.- Maintain a dedicated Atlassian JIRA / Confluence Cloud instance.- Design and maintain...

  • Storage admin

    1 week ago

    bangalore, India CIEL HR Services Full time

    Looking for Immediate Joiners to 20 days NP Years of Experience: 3 to 6 years Location: Bangalore/Mumbai Primary Skills: EMC Isilon Secondary Skills: Pure Storage, Qumulo, Brocade & Cisco, EMC VNX, NetApp, IBM V7K, HP, EMC Unity • Experience to Install, Configuration, Administration & Maintenance of EMC Isilon, Pure Storage, Brocade &...

  • SAP BO Administration Role

    2 months ago

    bangalore, India CIEL HR Services Full time

    Location - Bangalore, Mumbai, Pune, Chennai, Hyderabad SAP BO Administration Role. 1. BO Admin will serve as key member and supporting BO tools and analytic capabilties. 2. Responsible for installation, maintenance and troubloeshooting. 3. Broad experience in DR environment setup/support & administering complete suite of tools. 4. Support BO Univeerses...