Assistant Vice President
6 days ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Assistant Vice President, Collections
Build comprehensive solutions for clients looking for solving challenges in the Collections offerings and this will require combining industry knowledge and client challenges with Genpact’s capabilities and offerings
Responsibilities
Collections Service Line leader
Will be point persons for all collections inquiries coming across for primarily APAC companies but will support the rest of the world as needed
Will assist with all RFP and RFI requests that come across for APAC/rest of world collections opportunities
Will assist with all onboarding clients as deals are won
Will become service line point person which includes process mapping, individual country solutions and managing the final solution report out process for the client
Will work closely with the account managers and sales managers to respond to inquiries for POV’s /POC’s
Will work with the account managers to be proactive on reaching out to current clients and prospective clients to maintain relationships and to provide them market updates
Will partner with the broader global service line team to address opportunities in the Cora offerings for APAC specifically
Must have a solid working knowledge of the regulatory landscape throughout
APAC/rest of world
Develop and maintain strong relationship with the operations teams and keep current on their performance for our clients
Create thought leadership documents to be shared with clients or published on social media or traditional media.
Qualifications we seek in you
Minimum Qualifications / Skills
Bachelor’s Degree
Relevant years of experience in Collections leadership
Understands APAC regulatory landscape
Strong understanding of collections strategy, technology and tactics
Knowledgeable and experienced in using technology to conduct collections
Ability to use MS Office applications, especially PowerPoint and Excel
Strong experience in delivering presentations to senior members of an organization
Preferred Qualifications/ Skills
Multilingual
BPO experience or vendor management experience
Experience in multiple departments within collections
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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