Customer Service Executive

1 week ago


Guwahati, India Gyanindit Pvt. Ltd. Full time
Company Description Welcome to Gyanindit, where we believe in the transformative power of knowledge and expertise. Our motto, "Encouraging Empowerment," drives our commitment to providing exceptional expert services that empower individuals to achieve their goals. We envision a world where everyone has the tools and support to succeed, turning this vision into reality through our wide-ranging expertise. Gyanindit works tirelessly to make a meaningful difference by offering guidance, resources, and innovative solutions for career advancement and organizational potential. Role Description This is a full-time on-site role for a Customer Service Executive our client in Guwahati. As a Customer Service Executive, you will be responsible for ensuring customer satisfaction, providing customer support, managing customer service interactions, and implementing strategies for customer service excellence on a daily basis. The agent requirements are as follows-

Industry - Medical insurance for Tourism Region - Australia Location: Guwahati , Assam Shift - 6:00 am to 14:00 PM Work Days - Monday to Friday

Week off - Saturday & Sunday fixed off Accommodation : On their own. Transportation : only pick up will be given

salary : Gross 2.28LPA to max of 3.6LPA depending on your previous fixed take home, years of relevant work experience, designation and companies you have worked with.

Qualifications Experience - Must have experience in the international voice call centre for over one year. Graduation - High school Diploma and above

Language- Expert communication skills and command over the English language, with the ability to read out loud fluently and with a minimum to No Mother Tongue Influence.

Please note : you will be in 3 months probation period.

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