Business Generalist

3 weeks ago


Bangalore City, India SuperPe Full time

Job Description:We are seeking a versatile and proactive individual to join our team as a Business Generalist. In this role, you will be responsible for a wide range of tasks encompassing operations handling, customer support, dispute resolution, and administrative activities. As a key member of our team, you will play a crucial role in ensuring smooth operations and exceptional customer satisfaction.Key Responsibilities:Provide excellent customer support through various channels, including phone, email, and live chat.Proactively resolve customer disputes and escalations to ensure swift and satisfactory resolutions.Assist in administrative tasks such as scheduling, data entry, and document management.Collaborate with cross-functional teams to identify areas for process improvement and implement solutions.Act as a liaison between different departments to streamline communication and operations.Requirements:Bachelor's degree in Business Administration, Management, or a related field.2+ years of experience in a similar role, preferably in a fast-paced environment.Strong problem-solving skills and the ability to think on your feet.Excellent communication and interpersonal skills.High level of ownership and a proactive " Let's do it" attitude.Ability to multitask and prioritise tasks effectively.To apply, please send your resume is an equal opportunity employer and welcomes candidates of all backgrounds to apply. We look forward to hearing from you


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