JUSTDOGS® | Assistant Retail Store Manager

2 days ago


Delhi, India JUSTDOGS® Full time
As an

Assistant Retail Store Manager , you will be responsible for supporting the Store Manager in the day-to-day operations of the store. This includes driving sales, managing the team, ensuring an exceptional in-store customer experience, and maintaining operational efficiency.

Key Responsibilities : Sales & Customer Engagement Assist in achieving sales targets and driving revenue growth for the store.Provide exceptional customer service and build strong relationships with customers.Address and resolve customer queries and concerns effectively.Promote in-store campaigns, offers, and events to enhance sales performance.Team Management Supervise and motivate store associates to achieve individual and team goals.Provide on-the-job training and ensure team members adhere to store policies and guidelines.Foster a positive work environment that aligns with the company's values and culture.Operations & Inventory Ensure proper stock management, including replenishment, stock rotation, and shrinkage control.Assist in maintaining a visually appealing store layout and merchandising standards.Oversee the maintenance and cleanliness of the store premises.Handle cash management, billing accuracy, and daily reconciliations.Reporting & Analysis Monitor sales, inventory levels, and staff performance, and report insights to the Store Manager.Identify trends and opportunities for improvement to optimize store performance.Qualifications & Skills :Bachelor's degree or equivalent experience in retail or a related field.2+ years of experience in a retail sales environment, preferably in a leadership role.Strong interpersonal and communication skills.Ability to handle customer interactions with empathy and professionalism.Proficiency in POS systems and MS Office tools.A passion for pets and an understanding of pet products will be an advantage.



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