Site Reliability Engineer

About the Role: 

OSTTRA India

The RoleSite Reliability Engineer

The TeamSRE is a global team that provides technical support across the suite of OSTTRA products. The SRE team works closely with a highly competent Technical Operation Centre (TOC), Development and Infrastructure teams to deliver proactive tasks to improve the supportability of our platforms. Our work helps to ensure that OSTTRA provides a high-quality service and maintains client satisfaction.

The ImpactTogether, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

Whats in it for you:

OSTTRA is seeking a Site Reliability Engineer professional to join the SRE Team. The role will be specialised into the designated platforms provisioning 2nd line technical support to TOC as well as integration support for our Trade Processing applications. This person will report directly to the regional SRE manager and work closely with an experienced global team to contribute to the quality of our support.

You will have 6-10 years experience of roles like Site Reliability Engineer or Application Support with Project Management tasks to meet the needs of our expanding portfolio of Financial Services clients.

This role presents an excellent opportunity to be part of an agile team based out of India, collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service.

Responsibilities:
- Your duties will include Capacity Management, Operational Support Design, Audit Preparation, Incident Escalation, Problem Management Engagement, DR Design and Execution and ad hoc High Profile Client Engagement for your designated platform(s) in our full suite of OTC Derivative products and FX for post-trade confirmation processing.
- You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a high-performance collaborative environment with multiple teams.
- The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify gaps and improve overall estate to bring resilience and stability to the platform(s).
- Liaising with other teams across Product, Development and particularly the infrastructure teams as required for 3rd line escalation. Technical advisory will be required at times by Product and business or clients for solution delivery.
- Working closely with Development and Infrastructure team, to understand and ensure supportability of platforms and liaising with delivery teams to ensure readiness for new platform releases. Based in our Gurgaon office, you will be responsible for handling, identifying and communicating technical resolutions in English.

What Were Looking For:
- University graduate or equivalent with background of bachelors in computer science
- Experience or having high motivation in managing the capacity, performance throughput and EOS/EOL of platform from infrastructure to software
- Experience in troubleshooting of issues, defining supportability, soaking in software development life cycle SDLC process streamlining application delivery from Dev/QA to UAT/Production
- Good understanding of Site Reliable Engineer as well as Application Support processes, supporting of incidents and execute/design disaster recovery
- Strong ability to understand application architecture, able to effectively navigate to the problem area, and identify proactive measures around resiliency, recovery design
- Ability to apply analytical methodology, such as trending, distribution etc., to get insight from application data to help troubleshooting and analysing best approach
- Ability to understand business workflow and tie to technical implementation
- Experience in reading and tracing Java, C++, Python and/or scripting languages
- Experience of databases including SQL scripting, preferably but not limited to Oracle

Good to Have:
- Understanding of networking principles, its practical uses and basic troubleshooting.
- Possess the understanding of Cloud (AWS, GCP or Azure), PAAS and implementation with Kubernetes, OpenShift, Windows and Linux
- Experience in handling client issues and expectation management
- Good understanding of messaging platforms and protocols like XML, XSLT, IBM MQ, AMQ etc
- Knowledge of financial messaging protocols like FIX, FPmL, TOF etc
- Experience security protocols related to connectivity encryption utilizing SSL and TLS
- Have experience of working in the Finance Industry
- Knowledge of the Financial OTC Derivative and FX products
- Awareness of Derivatives products and post trade processing (desirable)

The LocationGurgaon, India

About Company Statement:

OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.

About OSTTRACandidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.

With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more

Whats In It For

You

Benefits:

We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
- Health & WellnessHealth care coverage designed for the mind and body.
- Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.

US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)