Trainer - KPO

9 hours ago

Hyderabad, India Virtusa Full time

Trainer - KPO - CREQ Description Plans, conducts, coordinates and implements a comprehensive training program for processes and staff Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance Preparing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training Determines training needs from inputs provided by the operations team Develops individual results by maintaining policy and procedure resources; providing coaching conducting training sessions; developing outcome improvement resources Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions Updates job knowledge by participating in educational opportunities; reading professional publications; Be part of quality calibration and mentoring activities Be prepared to be flexible and innovative Plan and prepare for assessments and make sure they take place at a reasonable pace that reflects your trainee's progression Choosing appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc) Performs all other duties as required Review Training Materials at least once in quarter Ensure training completion details are maintained at a centralized location Primary Location Hyderabad, Andhra Pradesh, India Job Type Experienced Primary Skills MS word, Problem solving Years of Experience 4 Travel No

  • KPO Trainer

    5 days ago

    Hyderabad, Telangana, India Virtusa Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JOB DESCRIPTIONSkill – Trainer - KPORole / Tier\:  - Trainer KPO / Tier 3Job DescriptionHigh proficiency in Verbal /Written English.Prior good exp in Training Knowledge of MS Excel, Google Sheets & Google Docs.Good working knowledge about the Internet.Well aware about how Google search works, good searching skills through use of effective keywords.About...

  • KPO - Trainer

    9 hours ago

    Hyderabad, India Virtusa Full time

    KPO - Trainer - CREQ Description Plans, conducts, coordinates and implements a comprehensive training program for processes and staff Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance Preparing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing...

  • KPO Trainer

    9 hours ago

    Hyderabad, India Virtusa Full time

    KPO Trainer - CREQ Description Responsibilities: Plans, conducts, coordinates and implements a comprehensive training program for processes and staff Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance Preparing individual coaching plans; providing resources and assistance; scheduling orientation...

  • Trainer KPO

    9 hours ago

    Hyderabad, India Virtusa Full time

    Trainer KPO - CREQ Description Plans, conducts, coordinates and implements a comprehensive training program for processes and staff Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance Preparing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing...

  • Trainer

    9 hours ago

    Hyderabad, India Virtusa Full time

    Trainer - CREQ Description Position Title: Trainer - KPO Tier: Tier3 Role: A Trainer is responsible for ensuring that solutions and services are delivered to customers and stakeholders on time and in line with the SLA, company policies and controls. Provide direction, instructions and guidance to the team for achieving the set goal. Key Responsibilities:...

  • Process Trainer

    7 days ago

    Bengaluru/bangalore Chennai Hyderabad/secunderabad Mumbai, India Stalwart Management Consulting Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description:Job Summary :The prime responsibility of a process trainer is to ensure that learning and development needs of the team assigned to are addressed and administered to. Interaction with clients and employees at all levels in a cross cultural and dynamic work environment is required, thus a trainer needs to be knowledgeable, trustworthy and an...