Middleware SRE

3 weeks ago

Pune, India Tiger Resourcing Group Full time
Must have skills:

·Middleware troubleshooting

·Knowledge about the role

·Middleware services

·How api work , how does it respond, errors

·Any messaging tool

·Strong experience in shell scripting

·Who can automate the things using Jenkins

·SQL knowledge

What you’ll do:

·Provide L2 support production systems like application, database, middleware components, infrastructure, and network components.

·Manage production incidents end-to-end within defined SLAs focusing on resolution rather than who caused it.

·Interact with various stakeholders such as Release managers, program leads, service managers, development and test leads.

·Review operational readiness requirements such as monitoring and alerting, log rotation, and resilience of the components and report the gaps.

·Provide pre-implementation support with activities such as release notes review and implementation dry runs.

·Protect production components by running health checks and monitoring latency and memory utilization.

·Automate day-to-day activities and propose changes that improve reliability.

·Participate in CAB and provide feedback on change requests.

·Support the DevOps team in testing the promote pipelines and suggest automation of configuration items.

·Practice incident management best practices and perform RCA.

·Participate in disaster recovery tests and operational acceptance tests.

·Analyse the technology stack that makes up the product and optimize recovery time objective.

·Work with team members spread across time zones.

·Share knowledge, document improvements, and mentor junior resources.

·It is good to have skill using Jenkins to orchestrate builds as well as link to Sonar, Maven, etc. to build out the CI/CD pipeline.

·Support deployments of code into multiple lower environments. Supporting current processes needed with an emphasis on automating everything as soon as possible.

·It is good to have skill to design, Implement, and enhance our deployment automation based on Chef. We need proven experience designing and implementing an overall release and deployment process.

·It is good to have skill to design and implement a Git based code management strategy that will support multiple environment deployments in parallel. Experience with automation for Branch management, code promotions, and version management.

·Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

·Tools:

·Log Monitoring Tool – Splunk

·Application Monitoring tool – Dynatrace

·Ticketing incident/problem management tool – Remedy

·Dev-ops Basics - CI-CD Basics, Overview of Git, Bit-bucket, SonarQube, Ansible/Chef

Requirements

Must Have:

API/EG experience (Basic)

Linux & Shell Scripting (Basic)

ITIL / ITSM(Basic)

PL/SQL(Basic)

SQL(Basic)

Troubleshooting(Basic)

Nginx(Basic)

Jenkins - CI/CD

Java / JEE development experience interested in operations

Event-Driven Architectures

MQ or NATS broker or similar messaging solutions.

Kafka

Client-server communication aspects - sockets, TLS protocol

Understand the concept of region and AZs.

Production Support Experience

Deployments MTF/Prod, Maintenance items (including stop/start, Disaster Recovery-related activities, etc.), CR for changes in MTF/Prod

Good To Have:

·Groovy Scripting/Yaml

·Ansible/Chef

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