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Reservations Executive

3 months ago

Delhi, India Holland Advisors Full time

Job Description: Reservation and Allocation Specialist

Job Location: New Delhi

Salary: 4lpa-6lpa(Based on relevant experience)

UK Shift

Male Preferred


Company:

We are a premier travel management company specializing in hotel and apartment reservations worldwide. We operate offices in London, UK, and New Delhi, India, serving high-net-worth individuals.


Main Requirements:

1. Excellent written and spoken English.

2. Minimum 2 years of experience in hotel reservations.

3. Proficiency in Excel, Google Workspace, and PowerPoint.

4. Strong multitasking skills.

5. Own transportation (no transportation provided).

6. Valid passport.


Role Responsibilities:

  • Handle all incoming calls, emails, and requests related to hotel and apartment reservations worldwide, including making, changing, and canceling reservations.
  • Coordinate with hotels and apartments to confirm all reservations.
  • Interact with customers to answer questions about rates, special offers, and other travel-related topics.
  • Follow up with guests regularly.
  • Update hotels in the reservation systems.


Timing s:

  • UK Shift: 2:00 PM - 11:00 PM, Monday to Friday
  • Saturday: 10:00 AM - 6:00 PM


Other Benefits:

  • Training provided.
  • Industry rates for personal travel.
  • Dinner provided for the 12:00 PM - 9:00 PM shift.