Country Manager India
1 month ago
Great that you're thinking about a career with BSI
Purpose of Position
To develop and drive business growth strategies for the country and be expected to provide the country team leadership, vision and energy as necessary to ensure the full business potential is realised whilst maintaining, upholding and promoting the integrity of BSI products, services and reputation. Responsible for ensuring we live by our philosophy and making excellence a habit.
Key Responsibilities & Accountabilities
Strategic
Lead the deployment and implementation of the strategy and multi-year plan of the Assurance streams, adapting it to the market context in India, in line with the Group Strategic plan, maximising profitable growth across our chosen sector/streams Contribute to shaping the assurance stream strategy as a member of the Assurance Executive. Contribute to the innovation agenda of the Assurance streams and support pilot initiatives adopting new technologies and processes (e.g. digitisation), providing direction and oversight of the change process to adapt existing ways of working and to increase operational efficiency and utilisation Build impactful and collaborative relationships with BSI colleagues across our multi-layered matrix organisation to support existing businesses, leverage growth opportunities as One BSILeadership
Lead, develop, and motivate India’s leadership teams to drive sales and contribute to achieving our profitable growth strategy. Embed sales improvement programmes and support delivery optimisation according to cluster plans. Provide leadership by ‘setting the tone’ for behaviours, building an inclusive culture that is in line with our Values and Excellence Behaviours Ensure the Client is at the core of our strategy and a client-centric approach is taken to our actions. Provide commercial thought leadership and represent BSI to the relevant stakeholders in India.Commercial
Establish, foster and sustain relationships with significant clients and stakeholders to understand clients’ needs and market trends better to inform new product development and opportunities to exploit BSI’s product suite, in particular leading the selection of the key accounts in the geographies and empowering the right teams to develop the relationships with those clients. Build, continuously develop and execute a compelling Sales & Marketing plan that drives BSI positioning, offers integrated solutions to our clients with alignment to the group strategy Actively partner with colleagues across geographies and Streams to understand the broader products and services portfolio, identifying and implementing joint opportunities that enable the business growth agenda. Create and embed effective cross-sell strategies and processes to move the business from transactional selling to solutions that add value for our clients, building and promoting integrated services across Assurance and other streams. Identifies and executes opportunities for mergers, acquisitions, partnerships and alliances for the Assurance Stream in India, working in coordination with the Assurance Leadership team and with the support of the Director of Corporate Development. Manage cost planning, including the annual budgeting, forecasting and strategic review processes for the Assurance Stream. Effectively manage all key financial metrics delivering on budget revenue and contribution expectations and manage performance within the countries in all Assurance sub-streams (System Certification Services and Training Services) Be the ‘face of BSI’ by identifying relevant stakeholders and developing and maintaining relationships with key clients and stakeholders.Operations
Ensures BSI’s compliance with all relevant Accreditation requirements at all times. Ensure compliance with BSI’s policies and technical and legal requirements and thereby protect BSI’s brand reputation and intellectual propertyPeople
Lead, develop and manage Assurance resources in India, working with the Senior HR Business Partner to develop and execute a People plan to meet current and future business needs. Build organisational design and capability in India through investment in skills, knowledge and experience to create a resilient and agile organisation Build and develop a capable, resilient, diverse, and inclusive leadership team, leading the development and implementation of human resources strategies to ensure the recruitment, development, and retention of the highest-calibre professionals and leaders at all business levels.Key Success / Performance Indicators:
The geographic scope of the role covers India, and some more comprehensive international travel will also be required. Includes all aspects of general management, sales management and P&L accountability:
Client growth - Average Revenue Per Account and total number of clients Client satisfaction retention Sales, revenue and contribution targets Employee engagement InnovationKnowledge / Skills / Abilities
Strong market understanding and knowledge of industry players Proven experience in developing, motivating and leading a winning team. Proven experience in a senior leadership position, ideally within a matrix organisation The ability to develop effective relationships and, therefore, operate successfully at all levels, within and outside the organisation, is essential, along with good communication and presentation skills. An understanding of the business planning and budgetary control processes. BSI business language is English; therefore, a good level of written and spoken English is a must. Out-of-the-box thinker, self-motivated and result-driven Creator and fighter with a can-do mentality Ability to prioritise and handle multiple work demands and pressures, with a higher average amount of resilience Commercial thinker with sound knowledge of the systems certification industry would be advantageous Ability to collaborate effectively across multiple disciplines, regions and cultures Ability to influence & persuade others; with an inspirational leadership style Strong team player, adept at coaching and supporting others Proactive & goal-orientated – driven to achieve tangible commercial results for the businessDo you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
#LI-SC3
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
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