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Head of Operations

4 months ago

Delhi, India Arthan Full time
Location - Delhi/Bangalore/LucknowDescriptionCollaborate with the CEO and CXOs in setting and driving organizational vision, operational strategy, and hiring needsTranslate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management and annual operating planOversee company operations and employee productivity, build a highly inclusive culture where team members thrive and organizational outcomes are metAssess and implement improved processes and new technologies, and collaborate with management regarding the implementation of these improvements.Evaluate performance by analyzing data and metrics and establish corrective measures where neededManage budgets, capital investment and expenses to ensure that the company achieves targets on growth, profitability and customer metricsManage relationships with partners/vendorsMaintain and build trusted relationships with key customers, clients, partners, and stakeholders

Functional Details:Proven experience/ track record as Head of Operations/Delivery or in a similar role in the development sectorUnderstanding of business functions such as HR, Finance, marketing, etc.Working knowledge of data analysis and performance/operation metricsExceptional organizational and leadership abilitiesExcellent interpersonal and communication skillsCompetence in decision-making and problem-solvingReadiness to travel extensively - MBA or Masters in a related discipline