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Technical Document Writer

3 months ago

Chennai, India Digient Technologies Private Limited Full time

Job Title: Technical Writer

Job Type : Full Time - On-site

Company : Digient Technologies Private Limited

Location: Chennai


About Us:


Digient Technologies is a dynamic and innovative B2B online iGaming company, dedicated to providing cutting-edge solutions in the rapidly evolving iGaming industry. We pride ourselves on delivering high-quality products and services that enable our clients to stay ahead in the competitive landscape of online iGaming.


Job Summary:


As a Technical Writer at Digient Technologies Pvt Ltd, you will play a crucial role in creating, managing, and maintaining high-quality documentation for our innovative product development initiatives. Your primary responsibility will be to produce clear, concise, and accurate technical documents that support our product development team and ensure seamless communication across all stakeholders.


Key Responsibilities:


  • Document Creation: Develop and maintain comprehensive documentation, including user guides, technical specifications, release notes, and API documentation. Conducting research and liaising with technical staff to ensure accurate interpretation of complex technical data, drawings, and specification.
  • Collaboration: Work closely with product managers, developers, and other team members to gather information and ensure accurate documentation.
  • Review and Edit: Review and edit existing documentation to enhance clarity, consistency, completeness, and readability, ensuring improved impact, flow, and meaning.
  • Standards Compliance: Ensure all documentation adheres to industry standards and best practices.
  • Updates and Maintenance: Regularly update and maintain documentation to reflect product changes and new features.
  • Content Management: Manage documentation repositories and ensure version control.
  • User Feedback: Gather and incorporate feedback from users and stakeholders to improve documentation quality.


Core Competencies:


  • Technical Writing: Proficient in writing technical documents, including user manuals, technical specifications, API documentation, and product guides.
  • Communication Skills: Excellent written and verbal communication skills with the ability to convey complex information in a clear and understandable manner.
  • Detail-Oriented: Strong attention to detail, ensuring accuracy and consistency in all documentation.
  • Research Skills: Ability to conduct thorough research and gather information from various sources to create comprehensive documents.
  • Collaboration: Strong team player with the ability to collaborate effectively with product managers, developers, and other stakeholders.
  • Time Management: Effective time management skills with the ability to prioritize tasks and meet deadlines.


Key Performance Indicators (KPIs):


  • Documentation Quality: High-quality, error-free documentation with minimal revisions required.
  • Timeliness: Documentation delivered on time and in alignment with project deadlines.
  • Stakeholder Satisfaction: Positive feedback from internal and external stakeholders regarding documentation clarity and usefulness.
  • Version Control: Effective management of documentation versions and updates.
  • User Engagement: Increased user engagement and satisfaction with documentation resources.