UKG TLM Consultant

3 days ago

bangalore, India Tech Mahindra Full time

UKG - TLM Consultant About the Role: Seeking energetic, customer-focused individuals to implement UKG Ready, time & labor management (TLM) offering. As a Sr Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provide excellent customer service. Candidates will also possess a general knowledge of TLM concepts and regulations and be comfortable working in a fast-paced, exciting environment. Duties and Responsibilities: Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs Working cross-functionally and amongst a team on new customer implementations Acting as the subject matter expert for clients on the Ready product Staying up to date on the latest product features and functionality Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues. Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis Creating & build custom reports within product Contributing to team objectives that may have impact on the area/group Informally mentoring peers based on expertise Basic Qualifications: 3+ years’ experience implementing time and attendance software Demonstrated ability to troubleshoot technical issues Ability to work on 10 or more implementation projects simultaneously Preferred Qualifications: Experience with Adv scheduler in UKG Ready/WFC/Pro WFM, Dayforce (Ceridian), Infor HCM (CloudSuite HCM), Oracle HCM Cloud, ADP Workforce Now BS/BA degree or equivalent experience Comfortable working in an environment in which businesses processes, tools, etc. are still being defined Excellent communication and consulting skills Ability to work in a fast-paced team environment

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