Telecalling Executive

3 weeks ago

Bengaluru, India Sri Sri Tattva Full time

Company Description

Sri Sri Tattva, established by individuals with nearly four decades of experience, aims to promote health and wellness to every household. The brand includes a College of Ayurvedic Science and Research, state-of-the-art hospital, Panchakarma Wellness Centers, spas, clinics, and advanced manufacturing facilities. With a strong commitment to social responsibility, Sri Sri Tattva supports the Art of Living Foundation's rural and social welfare projects. The company has a robust retail presence through modern trade, general trade, and franchise stores across India, in addition to its online stores and major e-commerce portals.

Role Description

This is a full-time on-site role for a Telecalling Executive located in Bengaluru. The Telecalling Executive will be responsible for making outbound calls, handling customer inquiries, providing product information, and delivering excellent customer service. The role involves maintaining call records, achieving call targets, and participating in training programs. The Telecalling Executive will also coordinate with other departments to resolve customer issues promptly.

Qualifications

  • Excellent communication and interpersonal skills
  • Customer service experience and problem-solving abilities
  • Basic computer skills including familiarity with MS Office
  • Ability to work in a fast-paced environment and achieve targets
  • Previous telecalling or call center experience is a plus
  • Fluency in English and regional languages is advantageous
  • High school diploma or equivalent; a bachelor's degree is preferred

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