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Front Office Associate

1 month ago


Bengaluru, Karnataka, India Zolo Full time

Designation: Front Office Associate

Location: Banaglore

Compensation: up to 4 LPA (based on experience)

Working Schedule: 6 days a week

Shift Pattern: Rotational Shifts

About Us:

ZoloStays is the leading provider of managed co-living spaces in India, catering to working professionals and students. With over $100 Mn funding from top investors, we have become one of the fastest-growing co-living players.

Main Responsibilities:

  • We welcome guests with a friendly attitude, ensuring a smooth check-in process.
  • We manage guest requests, complaints, and feedback efficiently.
  • We coordinate check-outs and ensure accurate billing.
  • We maintain guest records while protecting their data privacy.
  • We assist with reservations, including handling cancellations and booking changes.
  • We oversee the cleanliness and presentation of the lobby and guest areas at all times.
  • We work closely with housekeeping, maintenance, and other departments to meet guest requirements promptly.
  • We monitor room availability, guest preferences, and special requests to enhance the overall guest experience.
  • We help manage inventory, supplies, and front-office equipment.