Senior Technical Services Engineer

3 weeks ago


Bengaluru, India Marmon Technologies India Pvt Ltd Full time

Job Description:


Designation : Engineer / Senior Engineer- Technical service.

Reporting to : Lead Engineer – Technical service

Location : Bengaluru, Full Time

Qualification : Diploma/Engineering Graduate (Specialized in Mechanical / Electrical engineering or allied branches is preferred)

Experience : 3 - 8 Years of experience in technical service & Aftermarket

(Preferably in the lead-acid battery industry)



Key Responsibilities / Functions:


  • Provide technical support and services to clients in the lead-acid battery industry, primarily in the Indian market.
  • Assist customers in any way possible to reduce downtime, suggest parts to stock, and discuss equipment upgrade and retrofit packages available.
  • Collaborate with cross-functional teams to address client needs and improve system performance.
  • Prepare technical reports and documentation for clients and internal teams.
  • Stay updated with industry trends and best practices to enhance technical knowledge and skills.
  • Offer Aftermarket solutions to clients by aligning with global team.
  • Routinely suggest training follow-ups to ensure the equipment operators are using the equipment in the most effective and efficient ways.
  • Visit customers regularly to track the machine’s health & performance.
  • Identify present Indian market trends and industry activities, regulatory changes to the sales and marketing & sourcing teams to drive business growth.
  • Map the new potential customer & understand their machine requirements.
  • This position involves travel, including both domestic and international regions.



Required Qualifications:


  • Mechanical Engineering or allied branches with min 3-8 years of experience in technical service, aftermarket will be an added advantage.
  • Understanding of battery automation and COS (cast-on-strap) technology.
  • Experience in equipment installation, PLC Programming, automation, basic electrical
  • engineering, and maintenance.
  • Willingness and capability to conduct all aspects of client identification, qualification, and management.
  • Proficiency in electrical wiring.
  • Must have experience in automation machinery.
  • Experience in pneumatic circuits
  • Strong problem-solving and troubleshooting skills.
  • Excellent attention to detail and organization
  • Ability to work independently and as part of a team.
  • Experience in the Fire and Security systems industry is a plus.
  • Proficiency in Microsoft Office Suite.



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